Affinia, based in Stratford, London, is seeking a Complaints, Claims & Incident Management Manager to lead the firm's framework for complaints, claims and incidents. The role requires collaboration across risk, policy, insurers and service lines to mitigate regulatory and reputational risk.
Reporting to the Head of Risk and Policy, you will drive governance, root cause analysis, and continuous improvement while supporting the UK insurance programme, data protection and incident response
#J-18808-Ljbffr
Senior Complaints, Claims & Incident Management Lead employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.