At a Glance
- Tasks: Provide top-notch customer service while ensuring a safe environment for visitors.
- Company: Join Vigilant Security at The Avenue Shopping Centre in Glasgow.
- Benefits: Competitive pay, ongoing training, and modern uniforms provided.
- Other info: Flexible shifts available, with opportunities for career growth.
- Why this job: Be the friendly face of security and make a real difference in customer experiences.
- Qualifications: Experience in customer service or hospitality, with strong interpersonal skills.
The predicted salary is between 26900 - 26900 £ per year.
Vigilant Security Location: On site / Glasgow, UK
Job type: Permanent / Full or part-time
Sector and subsector: Security General
Hourly Fixed salary: £12.95
We are seeking several highly experienced Security Officers to join our team at The Avenue Shopping Centre. A warm welcome from our team will determine the first impressions for our visitors. The Customer Service Ambassador role is to provide the highest level of customer care, while providing a 5-Star front of house service and maintaining a subtle, yet visible security presence.
What We Offer:
- Competitive rate of pay
- Full and ongoing training with a view for career development.
- Modern and bespoke company uniform provided.
- Immediate access to our Employee Assistance Programme.
- Employee App, allowing access to the latest company announcements.
Key Responsibilities:
- Be seen as a visible customer-focused professional by being proactive and greeting clients and visitors where possible
- Carry out regular patrols as and when required
- Anticipate and action client requirements/requests in a professional manner
- Always provide a consistently professional service
- Issue visitor passes using the agreed sign in and out policies and procedures
- Ensure all fire exits are kept clear. Health & Safety issues are reported
- Ability and foresight to create a safe environment for all guests and visitors
- Always maintain a high-security awareness
- CCTV interaction where required
- Complete a full detailed handover at the end of each shift
Person Specification:
- Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player
- Holds a true passion for high standards of customer service delivery
- Ability to provide a 5-star guest experience
- Previous experience in hospitality or a customer service facing role
- Excellent interpersonal skills and the ability to interact with people at all levels
- Ability to work independently with confidence, using own initiative as required
- Confidence and common sense to access and utilize expert resources when making decisions
- Always maintain and practice a high degree of confidentiality.
- Have an acute sense of security awareness
- 5 years of verifiable work history
- First Aid training would be an advantage
Must be able to commit to the following backshift pattern 14:00-22:00 on a 4 on 4 off basis. Other shifts will be available on a casual basis. Due to the location of the site, a car is advantageous. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
Security Officer - 4 on 4 off DS/CCTV Required employer: Hollybank Trustees Ltd
Vigilant Security is an exceptional employer located in Glasgow, offering a dynamic work environment at The Avenue Shopping Centre. With a commitment to employee development through comprehensive training and a focus on high standards of customer service, we ensure our team members thrive both personally and professionally. Our modern facilities, competitive pay, and supportive culture make us a standout choice for those seeking a rewarding career in security.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - 4 on 4 off DS/CCTV Required
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Officer - 4 on 4 off DS/CCTV Required. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Hollybank Trustees Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
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✨Directly Apply to Hollybank Trustees Ltd
Don’t forget to apply for the Security Officer - 4 on 4 off DS/CCTV Required role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Hollybank Trustees Ltd.
We think you need these skills to ace Security Officer - 4 on 4 off DS/CCTV Required
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Hollybank Trustees Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Hollybank Trustees Ltd.
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Hollybank Trustees Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Hollybank Trustees Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Hollybank Trustees Ltd.
