At a Glance
- Tasks: Manage and optimise our Salesforce platform to support business processes.
- Company: Join Saepio, a leading UK cyber security specialist.
- Benefits: Competitive salary, health insurance, generous leave, and exciting social events.
- Other info: Enjoy excellent career growth and a vibrant team culture.
- Why this job: Make a real impact in a dynamic environment with advanced technology.
- Qualifications: 3-6 years of Salesforce Admin experience and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Location: Hybrid / High Wycombe, UK
Job type: Permanent / Full-time
Sector and subsector: IT | Cybersecurity
Salary: Competitive salary
Hours: Full Time - Permanent
Reporting To: Head of Revenue Operations
About Saepio
Cyber security isn’t an add-on to IT. It’s a specialist discipline. That’s why modern UK organisations separate the teams who run systems from those who protect them. Saepio is one of the UK’s most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations to help them cut through noise, align policy, people and technology, mature security operations, and build cyber resilience.
The Role
We are seeking a highly skilled Salesforce Administrator to manage, optimise and scale our Salesforce platform. This role requires strong technical capabilities, problem-solving skills, and the ability to design and implement advanced solutions that support business processes across sales, marketing and operations. You will act as a key partner to stakeholders, translating business requirements into scalable Salesforce configurations and ensuring platform reliability, performance and continuous improvement. You will ensure that Salesforce remains a reliable, secure, and effective platform that supports business operations, improves user productivity, and enables data-driven decision-making.
Key Responsibilities
- Administer and maintain the Salesforce environment, including user setup, profiles, roles, permissions, and security controls
- Configure and customise Salesforce using declarative tools (Flows, Validation Rules, Approval Processes, Lightning App Builder)
- Manage data integrity through data imports, deduplication, cleansing, and governance processes
- Monitor platform performance and implement optimisations
- Technical Solution Development
- Design and implement complex automations using Flow (Flow Builder)
- Build scalable solutions leveraging custom objects, fields, record types, and page layouts
- Collaborate with developers on more complex enhancements involving Apex, SOQL, and APIs
- Support integrations with third-party systems (e.g., marketing automation, finance tools, data platforms)
- Create and maintain technical documentation and solution architecture
- Reporting & Analytics
- Develop advanced reports and dashboards to provide actionable insights
- Build custom reporting frameworks for revenue, pipeline, and operational performance
- Partner with business teams to define KPIs and data models
- Stakeholder Collaboration
- Partner with Sales, Marketing, Customer Success, and RevOps teams to gather requirements and deliver solutions
- Translate business needs into scalable technical designs
- Provide training and ongoing support to end users
- Release & Change Management
- Manage deployments using change sets or DevOps tools
- Maintain sandbox environments and support testing cycles
- Ensure governance and best practices are followed across all changes
Required Skills & Experience
- Core Salesforce Expertise
- 3–6+ years of experience as a Salesforce Administrator or in a similar Salesforce focused role
- Strong hands-on experience with Sales Cloud (Service Cloud a plus)
- Proven expertise with Flow Builder (required) and process automation
- Deep understanding of Salesforce data model, security model, and architecture
- Technical Capabilities
- Familiarity with Apex, SOQL, and Salesforce APIs (ability to read/debug code is essential; development experience is a plus)
- Experience supporting or working with integrations (REST/SOAP APIs, middleware such as MuleSoft, Zapier, etc.)
- Understanding of Git, CI/CD and DevOps practices in Salesforce environments
- Experience with Gearset is welcomed
- Experience with tools such as VS Code, Data Loader, Workbench, or similar
- Analytical & Problem Solving
- Strong analytical mindset with the ability to troubleshoot complex system issues
- Experience designing scalable and maintainable technical solutions
- Communication & Business Acumen
- Ability to engage with stakeholders and translate technical concepts into business-friendly language
- Strong documentation and communication skills
- Experience working in cross-functional teams
What we offer
- Competitive salary and a strong learning and development culture
- 25 days annual leave plus additional half days for a duvet morning and your birthday (FTE)
- BUPA Premium Health Insurance covering pre-existing conditions
- Critical Illness Cover
- Royal London Pension Plan
- International incentive trips for high performers
- Fantastic social events and recognition programs
Requirements
- Right to work in the UK on a permanent basis
- Ability to be in the office in High Wycombe (HP12 3FU), Monday, Wednesday & Thursday
- Minimum of 3+ years experience as a Salesforce Administrator or similar role
Salesforce Administrator employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.
