Sales Operations Analyst: Salesforce & Data Analytics

Location: Hybrid / Redheughs Rigg, Edinburgh EH12 9DQ, UK

Job type: Permanent / Full-time

Sector and subsector: IT | Cybersecurity

Salary: Competitive salary

Company Description:

At Quorum Cyber, we're on a mission to help good people win. Founded in Edinburgh in 2016, we're one of the fastest growing cyber security companies in the UK and North America, serving over 400 customers on four continents. We protect organisations against the rising threat of cyber-attacks, enabling them to thrive in an increasingly unpredictable and inhospitable digital landscape.

As a Microsoft-only security house, a Microsoft Solutions Partner for Security, a member of the Microsoft Intelligent Security Association (MISA), and winner of the Microsoft Security MSSP of the Year 2025 award, we offer a unified security ecosystem comprised of innovative services, all delivered through our customer platform, Clarity.

In September 2024, Quorum Cyber acquired Canada-based, Microsoft Solutions Partner for Security, Difenda. This was closely followed in December 2024 by the acquisition of US-based, Kivu Consulting, a global cyber security firm with world-leading incident response capabilities.

Role Purpose:

Joining the Sales Operations team, responsible for sales reporting, forecasting, administration of Salesforce, and operational analysis, helping the business scale efficiently while maintaining accuracy and visibility across the pipeline.

What I Do Is:

• Own day-to-day Salesforce administration, data quality, structure and governance
• Improve Salesforce workflows, reporting and automation to improve efficiency
• Produce accurate, timely sales dashboards and reports
• Analyse sales trends, identify risks and opportunities, and present insights to senior stakeholders
• Support quarterly and annual planning with data-driven analysis
• Maintain and report on sales forecasting models
• Work with Revenue leadership to ensure forecast accuracy and consistency
• Work with Revenue leadership to formulate quotas, comp plans and commissions
• Support Deal Desk with data and insight into deal structuring and commercials
• Work closely with Sales, Finance, Operations as part of the Sales Operations team

The Skills I Need Are:

• Experience with Salesforce administration in a service based business
• Advanced Excel skills and BI tools
• Experience in sales operations or data analysis
• Experience of working in a Cyber Security environment
• Strong analytical skills with the ability to turn data into actionable insight
• Excellent attention to detail and data accuracy

I Know I Have Done A Great Job If:

• We are forecasting accurately and efficiently
• Sales leadership feel supported with effective data to make improvements to the sales process

Other Information:

You will get an excellent salary, with world class benefits. As a leading-edge technology company you will have access to the latest technology, and an environment that will encourage and nurture your curiosity. We are passionate about your development, and you will be empowered to advance your skills and expertise.

Our Commitment to Equality & Diversity:

Our diversity is a huge part of our success, and collecting data during the hiring process helps us understand how to keep strengthening and supporting that diversity. We are an equal opportunity employer. We are committed to fostering an inclusive, accessible, and equitable workplace where all qualified applicants receive fair consideration. We do not discriminate on the basis of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, or any other characteristic protected under applicable federal, provincial, or territorial human rights legislation.

The information requested below is collected to help us meet our employment equity and reporting obligations, and to support our ongoing diversity and inclusion initiatives. Providing this information is entirely voluntary. It will not be shared with hiring managers and will not be used in any hiring decision. Declining to provide this information will not affect your application in any way.