At a Glance
- Tasks: Lead and inspire a team while ensuring top-notch customer service and store operations.
- Company: Join DV8 Fashion, a leading name in the fashion industry with a global presence.
- Benefits: Enjoy competitive pay, generous discounts, training, and a supportive work environment.
- Other info: Great career growth opportunities in a dynamic and fun atmosphere.
- Why this job: Be part of a creative team that values innovation and customer satisfaction.
- Qualifications: Retail experience preferred, but passion and communication skills are key!
The predicted salary is between 25000 - 32000 £ per year.
Location: On site / Bangor BT19 7HB, UK
Job type: Permanent / Full-time
Sector and subsector: Retail | General
Salary: Competitive salary
With nearly 60 stores across Northern Ireland, Republic of Ireland & Scotland and 30 years of presence and expertise in the fashion industry, DV8 Fashion is one of the most recognised fashion names on the High Street bringing you top brands, exclusive lines and new trends. We pride ourselves in innovation and creativity and love to showcase this in everything that we do. We have a truly global presence, offering our brands online giving you 24/7 access to top fashion, shipping to most parts of the world! People are at the heart of what we do and play a key part in our continuous expansion, we are always looking for best talent, creativity and innovative mindsets to join DV8.
About You
We are on the lookout for a full-time Retail Assistant Manager to join our DV8 store in Bloomfield. You have to be passionate about our customers, people and products. Your approach should inspire others, creating a great working atmosphere and team spirit. Ideally, the successful candidate should have experience gained in a retail background, but we will consider other relevant experience too! You should also be a great communicator and stay calm and approachable even under pressure.
About the Role
First and foremost, the priority in our stores is the safety of our team and our customers. All team members must work safely, according to our guidelines at all times. To be a successful Assistant Store Manager at our DV8 store you will:
- Support the Store Manager in managing and inspiring your team to be at their best, and stepping up to cover the store when needed
- Create an atmosphere where delivering amazing service, achieving performance targets and accurate stock processes is at the core of our operations
- Demonstrate a hands-on approach for all operational and commercial activities
- Be responsible for security of the store by following procedures and keyholding, ensuring others follow the procedures too
Some of DV8 Benefits
- Training
- Bonus structure
- Competitive remuneration
- Employee Assistance Programme
- Very generous staff discount
- Early access to exclusive and new lines
Interested? Please submit your CV and answer a few quick questions. Our team will review your application and if you meet the criteria, they will be in touch to find out more about your experience and more about you as a person!
DV8 Fashion is an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Retail Assistant Manager employer: Hollybank Trustees Ltd
DV8 Fashion is an exceptional employer, offering a vibrant work culture that prioritises creativity and innovation in the fashion retail sector. With competitive salaries, generous staff discounts, and a strong focus on employee growth through training and support, we ensure our team members thrive in a dynamic environment. Located in Bangor, our store fosters a collaborative atmosphere where passionate individuals can inspire each other while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Hollybank Trustees Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Hollybank Trustees Ltd!
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Hollybank Trustees Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Hollybank Trustees Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Hollybank Trustees Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
