Remote Pension Member Support Specialist

Remote Pension Member Support Specialist

Full-Time 22050 - 26950 Β£ / year (est.) Working from home possible
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At a Glance

  • Tasks: Provide first-line support to clients and beneficiaries via calls and emails.
  • Company: Hollybank Trustees Ltd, a reputable firm in the pension sector.
  • Benefits: Gain valuable experience in customer service and pension support.
  • Other info: Fixed-term role with potential for career growth in the finance sector.
  • Why this job: Make a difference by helping clients navigate their pension queries.
  • Qualifications: Advanced customer service skills and experience in a contact centre.

The predicted salary is between 22050 - 26950 Β£ per year.

Hollybank Trustees Ltd in London is seeking a Member Contact Associate on a fixed-term 12-month maternity cover.

The role provides first-line support to Trafalgar House clients and beneficiaries, handling calls, emails, and correspondence with a strong emphasis on accurate, timely responses.

The ideal candidate has advanced customer service skills, experience in a pension or contact centre context, and proficiency in MS Office.

Remote Pension Member Support Specialist employer: Hollybank Trustees Ltd

At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.

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Contact Details:

Hollybank Trustees Ltd Recruitment Team

We think you need these skills to ace Remote Pension Member Support Specialist

Customer Service Skills
Communication Skills
Pension Knowledge
Contact Centre Experience
MS Office Proficiency
Problem-Solving Skills
Attention to Detail