At a Glance
- Tasks: Deliver parcels and large goods while providing top-notch customer service.
- Company: Join Dash Express, a leading logistics provider in the South-West.
- Benefits: Earn £12.75 to £14.00 per hour with 5.6 weeks holiday and employee discounts.
- Other info: Flexible shifts, excellent training, and career development opportunities await you.
- Why this job: Be part of a dynamic team and make a real impact in logistics.
- Qualifications: Full UK driving licence and previous driving experience required.
The predicted salary is between 12 - 14 € per hour.
Location – Dash Express Redruth, Redruth Depot, TR15 3RQ
Reports to – Operations Manager
Pay – £12.75 to £14.00 per hour depending on experience
Shift pattern – Monday to Friday. Saturdays on rotation. 07:00am to 10:00am start depending on route.
Purpose
Dash Express is a leading logistics provider in the South-West, committed to delivering exceptional service and operational excellence. As a Cover Delivery Driver, you will provide flexible support across multiple delivery operations, including multi-drop parcel delivery and 2-person crew deliveries of large goods. You will play a vital role in ensuring goods are delivered safely, efficiently, and on time, while maintaining the highest standards of customer service. This role requires adaptability, reliability, and a willingness to undertake a variety of delivery duties based on business needs. We provide everything you need to succeed, including a modern fleet, fuel, uniform, and operational support infrastructure.
Main Duties & Responsibilities
- Complete multi-drop deliveries and collections of parcel-sized goods efficiently and on schedule.
- Support 2-person crew deliveries, including the delivery, assembly, and installation of large goods such as furniture, electrical items, and sports equipment within customers’ homes.
- Load and offload vehicles, handling both high-volume parcels and large/heavy items, using correct manual handling techniques and equipment.
- Ensure all deliveries and collections are completed in line with company standards, health & safety procedures, and road traffic laws.
- Accurately check and scan items out for delivery using a handheld terminal (HHT), reporting any discrepancies to your Line Manager.
- Complete pre-departure vehicle checks to ensure your vehicle is safe to operate and report any problems to your Line Manager.
- Provide excellent customer service, always acting as a professional and courteous representative of the business.
- Communicate effectively with customers, colleagues, and management, including reporting issues during the working day.
- Report any problems to your line manager throughout the day.
- At the end of the day, you will return to depot, unload and label any non-deliveries and ensure all deliveries are accounted for on the HHT.
- Attend driver briefings and debriefings with the manager on duty.
- Ensure vehicle is cleaned and refuelled for the next day.
What We’re Looking For
- A flexible and adaptable approach to work, with the ability to support different delivery operations.
- A full UK driving licence.
- The physical ability to manually lift and move sometimes heavy consignments.
- Previous driving experience.
- Good time keeping and organisational skills.
- Excellent communication skills to be able to provide support to our customers on the phone and in person.
- All of our staff must pass a basic DBS check.
Additional Benefits
- 5.6 weeks holiday entitlement including bank holidays, increasing 1 day per year’s service up to 5 years.
- Excellent training and development opportunities.
- Employee discounts on vehicle rentals, hampers and more!
Cover Delivery Driver in Redruth employer: Hollybank Trustees Ltd
Dash Express is an outstanding employer, offering a supportive work culture that prioritises employee development and operational excellence. As a Cover Delivery Driver at our Redruth Depot, you will enjoy competitive pay, flexible working hours, and comprehensive training, all while being part of a dedicated team that values customer service and safety. With additional benefits such as generous holiday entitlement and employee discounts, Dash Express is committed to ensuring a rewarding and fulfilling work experience for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Cover Delivery Driver in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dash Express. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! If you’ve got an interview lined up, run through some common questions with a mate or in front of the mirror. Focus on how your experience aligns with the role of Cover Delivery Driver, especially around customer service and handling deliveries.
✨Tip Number 3
Dress the part! Even if it’s just a casual chat, looking smart can make a great first impression. It shows you’re serious about the job and respect the opportunity to meet with them.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a chance to reiterate why you’d be a great fit for the Cover Delivery Driver role!
We think you need these skills to ace Cover Delivery Driver in Redruth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant driving experience and customer service skills. We want to see how you can adapt to different delivery operations, so don’t hold back on showcasing your flexibility!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Cover Delivery Driver role. Mention your reliability and adaptability, and let us know how you can contribute to our exceptional service.
Show Off Your Communication Skills:Since you'll be interacting with customers and colleagues, it's important to demonstrate your excellent communication skills in your application. Share examples of how you've effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know the Route
Familiarise yourself with the delivery areas and routes in Redruth. This will not only show your commitment but also help you answer questions about how you'd handle different delivery scenarios.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. As a Cover Delivery Driver, you'll be the face of the company, so demonstrating your ability to communicate effectively and handle customer queries is key.
✨Highlight Your Flexibility
Be ready to discuss your adaptability and willingness to take on various delivery tasks. The role requires supporting different operations, so showcasing your flexibility will make you stand out.
✨Safety First!
Brush up on health and safety procedures related to driving and manual handling. Be prepared to discuss how you ensure safety during deliveries, as this is crucial for the role and shows you take responsibility seriously.
