CyberSentriq is seeking a Chief Customer Officer to architect the customer retention and expansion function in a cybersecurity scale-up backed by PE. You will own GRR and NRR, run the full customer lifecycle from onboarding to renewal, and partner with the CISO and Product to align security posture with business growth.
Reporting to the CEO, you will build a CX team, establish governance, deliver board-ready metrics, and help position the company for investor scrutiny as it scales toward $100M
#J-18808-LjbffrChief Customer Officer - Architect Scalable CX in Cybersecurity in Reading employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.