Location: On site / Belfast, UK
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range:from £ 27,000.00 to £ 28,000.00
Quality Monitoring Officer
We are seeking a Quality Monitoring Officer to join our team and play a key role in ensuring the delivery of consistently high-quality, safe and compliant services.
The Quality Monitoring Officer will support the monitoring, review and continuous improvement of quality standards across the organisation. Working closely with operational teams and management, you will help ensure services meet internal standards, regulatory requirements and best practice, while identifying opportunities to improve the experience and outcomes of the people we support.
Key Responsibilities
- Carry out regular quality monitoring reviews and audits across Trusts.
- Monitor compliance with organisational policies, procedures and RQIA regulatory requirements.
- Review service documentation, records and quality evidence to ensure standards are consistently maintained.
- Identify areas of good practice, risk, non-compliance and opportunities for improvement.
- Produce clear and accurate quality monitoring reports, highlighting findings and recommended actions.
- Work collaboratively with managers and operational teams to develop and monitor improvement action plans.
- Track agreed actions through to completion and escal ...?
- Analyse quality information to identify themes, trends and recurring areas of concern.
- Support the monitoring of incidents, complaints, safeguarding concerns and other quality indicators.
- Contribute to the development and review of quality assurance processes, policies and procedures.
- Support services in preparing for internal and external inspections and audits.
- Promote a positive culture of quality, learning, accountability and continuous improvement.
- Share best practice and lessons learned across services.
- Maintain accurate and confidential quality records and reports.
We are looking for someone who is organised, analytical and confident working with colleagues at all levels. You will have a strong eye for detail and be comfortable identifying areas where standards need to improve while maintaining a supportive and constructive approach.
Requirements
- One years' experience within healthcare
- Six months experience in compliance or a similar regulated environment.
- Experience of completing audits, quality reviews or compliance monitoring.
- Knowledge of quality assurance and continuous improvement principles.
- An understanding of regulatory and governance requirements within healthcare
- Strong report-writing and analytical skills.
Successful applicants will be subject to background checks - AccessNI & References
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Quality Monitoring Officer employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
