At a Glance
- Tasks: Lead the front of house team, ensuring exceptional service and smooth operations.
- Company: Perle Hotels, a stylish four-star hotel on the stunning Isle of Skye.
- Benefits: Competitive pay, tips, housing allowance, gym membership, and staff discounts.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Join a vibrant team and create memorable dining experiences in a beautiful setting.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for service excellence.
The predicted salary is between 29000 - 31000 £ per year.
Location: The Marmalade Hotel
Salary: An hourly rate of £14.00 (+ £1.00 as a housing allowance if you do not require subsidised staff accommodation) + tips & benefits
The Opportunity
Are you a natural leader with a passion for hospitality and exceptional service? At Perle Hotels, our restaurants celebrate the best of Scotland’s larder — and we’re seeking an experienced, hands‑on Front of House Supervisor to help lead our Chargrill team. You’ll be the heartbeat of the dining experience: supporting the daily operation, motivating your team, and ensuring every guest enjoys warm, seamless, and memorable service. If you thrive in a busy restaurant environment and enjoy leading by example, this is your opportunity to shine.
About the Hotel
Marmalade – Portree, Isle of Skye Set in mature gardens with sweeping views over Portree, the loch, and the Cuillin mountains, Marmalade combines a historic manor house with a striking contemporary extension. The result is a design‑led four‑star hotel with a sense of space and style. Chargrill Restaurant is the beating heart of Marmalade, serving bold, flavour‑driven dishes centred on prime cuts of Scottish meat, grilled to order, and side dishes of fresh locally sourced ingredients, are matched to modern Scottish cooking techniques, while the hotel bar offers relaxed cocktails and local spirits.
Key Responsibilities
- Supervise and support the front of house team during service, ensuring smooth and efficient operations.
- Lead by example in delivering warm, professional, and knowledgeable service to every guest.
- Welcome and engage with guests, resolving any queries or feedback confidently and positively.
- Train, mentor, and motivate team members to maintain the highest standards of hospitality.
- Coordinate with the kitchen to ensure timely service and clear communication.
- Manage table planning, reservations, and service flow to optimise the guest experience.
- Uphold impeccable standards of presentation across the restaurant and bar areas.
- Monitor stock levels, assist with ordering, and support the Manager in cost control.
- Ensure compliance with all health, safety, and food hygiene regulations.
What We’re Looking For
- Previous experience in a supervisory or senior front of house role, ideally within a hotel or restaurant setting.
- A passion for food, wine, and service excellence.
- Confidence in leading and developing a team in a fast‑paced environment.
- Strong communication, organisation, and leadership skills.
- A hands‑on, positive, and proactive attitude.
- An eye for detail and a commitment to delivering memorable guest experiences.
Salary & Benefits
- An hourly rate of £14.00
- £1.00 housing allowance for those NOT requiring accommodation.
- Share of tips & service charge
- 28 days annual leave.
- Subsidised staff accommodation available (in certain locations).
- Company pension scheme.
- Complimentary 24 hours Skye gym membership.
- Employee Assistance Programme & cycle to work scheme.
- Staff discounts across Perle Hotels’ rooms, dining, and spa.
- Friends & family discounted hotel rates across the group.
Front of House Supervisor in Portree employer: Hollybank Trustees Ltd
Perle Hotels is an exceptional employer that values its team members and fosters a vibrant work culture in the stunning setting of Portree, Isle of Skye. As a Front of House Supervisor, you will enjoy competitive pay, including tips and a housing allowance, alongside generous benefits such as 28 days annual leave, a company pension scheme, and opportunities for personal growth through training and mentorship. Join us at Marmalade Hotel, where your passion for hospitality will be celebrated, and every day offers the chance to create memorable experiences for our guests amidst breathtaking views.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Portree
✨Tip Number 1
Get to know the company culture before your interview. Check out Perle Hotels' social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Front of House Supervisor, you'll need to engage with guests and lead your team. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've motivated your team or handled challenges in a busy restaurant environment. This will demonstrate that you can thrive under pressure and keep things running smoothly.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Front of House Supervisor in Portree
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for delivering exceptional service and how you’ve made a difference in previous roles.
Tailor Your Application:Make sure to customise your application to match the Front of House Supervisor role. Use keywords from the job description and demonstrate how your skills and experiences align with what we’re looking for at Perle Hotels.
Be Yourself:We want to get to know the real you! Don’t be afraid to inject a bit of personality into your application. Share anecdotes that showcase your leadership style and how you engage with guests and your team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Marmalade!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know the Menu Inside Out
Familiarise yourself with the Chargrill menu and the local ingredients used. Being able to discuss dishes confidently will impress your interviewers and show your passion for food and service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight specific situations where you motivated your team or resolved conflicts, as this role requires strong leadership in a busy environment.
✨Engage with Hospitality Scenarios
Think about common front of house challenges and how you would handle them. Be ready to discuss how you would ensure smooth operations during peak times or how you would deal with difficult guests.
✨Dress to Impress
Since this is a hospitality role, make sure to dress smartly and professionally for your interview. First impressions matter, and looking the part will demonstrate your commitment to the role and the standards expected at Perle Hotels.
