Registered Care Manager in Portadown

Location: On site / Portadown, Craigavon BT62, UK

Job type: Permanent / Full-time

Sector and subsector: Medical & Healthcare | Healthcare Assistants

Annual fixed salary: £40,000.00

Connected Health is seeking a highly proficient, ambitious, driven, and compassionate Registered Care Manager to lead and oversee a substantial domiciliary care operation delivering approximately 3,000 hours of care per week.

In this pivotal role, you will report directly to the Director of Care and take full responsibility for the effective management, development, and growth of this large-scale Homecare service. You will ensure all services are delivered in line with organisational strategy, while maintaining strict regulatory and contractual compliance.

Managing a 3,000-hour service requires strong leadership, operational oversight, and the ability to drive performance at scale. You will play a key role in strengthening the Connected Health brand by delivering high-quality, person-centred care that promotes respect, privacy, dignity, independence, choice, and fulfilment for all clients.

Responsibilities

• Lead and oversee a large domiciliary care operation delivering ~3,000 hours of care per week.
• Report to the Director of Care and take responsibility for the effective management, development, and growth of the Homecare service.
• Ensure services are delivered in line with organisational strategy and regulatory/contractual compliance.
• Provide strong leadership and operational oversight to drive performance at scale.
• Strengthen the Connected Health brand by delivering high-quality, person-centred care with a focus on respect, privacy, dignity, independence, choice, and fulfilment for all clients.
• Act as a good ambassador for the business, building effective customer and stakeholder relationships (e.g., with HSC Trusts and RQIA).
• Line management to ensure development and profitability of the business, including coaching and mentoring regional and area managers.
• Contribute to a positive, cohesive, and therapeutic environment; handle disciplinary, grievance, safety incidents, and complaints appropriately.
• Attend external meetings and represent the service in a positive manner; participate in growth and development alongside the Coordination Manager.

Qualifications & Experience

• Hold, or be working towards, an NVQ Level 5 qualification in Health & Social Care.
• Experience and knowledge of the Care Industry, in a similar leadership role with regulatory inspections and ability to pass the registration interview with the RQIA.
• Experience and knowledge of the Domiciliary Care Industry.
• Full driving licence with access to a car.
• Good standard of English (spoken and written).
• Understanding of systems to maintain confidentiality; knowledge of safeguarding procedures.
• Experience of care services, risk assessment and person-centred care; ability to implement policies and procedures.
• Excellent understanding of high-quality person-centred care, non-discriminatory practice, and regulatory responsibilities of a Registered Manager in domiciliary services.
• Must have S/NVQ L5 or equivalent or be working towards a relevant management qualification.
• Ability to maintain clear written and electronic records and follow statutory reporting procedures.
• Experience in leading and developing an effective staff team and delivering high-quality care outcomes during regulatory inspections.

Benefits

• Sign on Bonus: £200 (paid after 3 months).
• Holidays: 20 days holiday + bank holidays.
• Recognition & Rewards: Employee of the Month, Quarter, and Year awards.
• Career Growth: Ongoing training and professional development opportunities.
• Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts.

About Us

At Connected Health, we don’t just offer a job – we offer careers at the forefront of transforming homecare. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. Our mission is to continually attract, recruit, and develop the finest homecare team.

Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.