At a Glance
- Tasks: Lead IT infrastructure and security, resolving complex issues and ensuring smooth operations.
- Company: Join a fast-paced global solutions provider known for excellent customer service.
- Benefits: Enjoy competitive salary, monthly bonuses, free lunches, and wellness perks.
- Other info: Collaborative office culture with opportunities for career growth and personal development.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: Experience in IT infrastructure, security management, and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced IT Infrastructure & Security Manager to join our office-based IT team.
The IT Infrastructure & Security Manager is a highly practical, hands-on role responsible for the day-to-day running, maintenance, and support of the company’s core infrastructure, networks, telephony, and server environments. Working closely with the Head of IT, you’ll be the go-to technical lead for resolving complex issues, managing incidents, maintaining system performance, and ensuring secure, stable operations across on-prem and cloud services. This role involves direct configuration, troubleshooting, patching, monitoring, and upgrading of systems—while also guiding and supporting the IT Systems Administrator through technical mentoring and daily workload leadership.
With responsibility for maintaining accreditations such as ISO27001 and Cyber Essentials Plus, and for getting hands on with networking, firewalls, backups, M365, Azure, Intune, and VMware technologies, this role suits someone who loves being immersed in the technical detail while keeping the environment robust, secure, and running smoothly.
- Resolve problems reported by end user.
- Managing, monitoring, and updating tickets on the Incident Management System.
- Install and configure software and hardware.
- Manage network servers and technology tools.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Troubleshoot issues and outages.
- Ensure security through access controls, backups, vulnerability detection, patching and mitigation, and firewalls.
- Upgrade systems with new releases and models.
- Develop expertise to train staff on new technologies.
- Create and maintain technical documentation, manuals, and IT policies.
- Liaise with third party support companies where necessary to support where needed.
- Collate and monitor daily/weekly/monthly team performance KPI’s.
- Assist with recruitment and training.
- Support in the strategic direction of the company’s Networks and Systems.
- Manage, train, motivate and monitor direct reports including conducting regular 121’s and appraisals.
- Ensure that systems, policies, procedures are implemented, documented, and maintained to agreed timescales and standards.
- Able to get hands on with any role within the team to support in times of absence or high workload.
- Obtain and maintain ISO27001, Cyber Essentials and Cyber Essentials Plus accreditations.
Systems and Technologies you will be familiar with:
- Cisco Firewalls, WAN, LAN, Routing, VPN, VLAN
- Server Patching
- VMWare/vSphere - Virtual machine management, creation, clustering
- Switch patching and maintenance
- Security accreditations - Cyber Security Essentials Plus and ISO27001
- Active Directory & Group Policy
- Nimble SAN
- SSO provisioning and maintenance
- Linux knowledge
What’s in it for you:
- Modern open plan office
- Monthly profit share bonus scheme
- Perks at Work scheme
- Free lunch every Friday
- Charity dress down day every Friday
- Cycle to Work scheme
- Subsidised workplace massage
- Employee assistance programme (EAP)
- Company social and corporate events
We’re a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. We’re famous for our fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world.
Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.
You are someone who stays calm under pressure, thinks clearly and makes confident decisions even when things get hectic. You are organised, a great listener and a strong communicator. You enjoy solving problems, juggling multiple tasks and working closely with others as part of a team. You are not afraid to get stuck into the basics, especially when it comes to IT tasks and you love being in the heart of a buzzing office where you can support your colleagues directly. Most importantly, you are someone who takes initiative and gets things done.
IT Infrastructure & Security Manager (Interim) in Poole employer: Hollybank Trustees Ltd
At Tower Supplies, we pride ourselves on being an excellent employer, offering a vibrant and collaborative work culture in our modern open-plan office in Poole. Employees benefit from a competitive salary, monthly profit share bonuses, and unique perks such as free lunches and subsidised massages, all while having the opportunity to grow through technical mentoring and involvement in strategic projects. We value diversity and ensure that every voice is heard, making it a rewarding environment for those looking to make a meaningful impact in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure & Security Manager (Interim) in Poole
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in Poole to connect with potential employers and other IT professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in IT infrastructure and security. This can be a great conversation starter during interviews.
✨Tip Number 3
Prepare for those tricky interview questions! Brush up on your knowledge of Cisco Firewalls, VMware, and security accreditations like ISO27001. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Infrastructure & Security Manager (Interim) in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infrastructure & Security Manager role. Highlight relevant experience and skills that match the job description, especially around security accreditations and hands-on technical expertise.
Craft a Compelling Cover Note:Your cover note is your chance to shine! Use it to express your passion for the role and how your background aligns with the company's needs. Don’t forget to mention why you’re excited about working at Tower Supplies!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex IT issues in the past. This will demonstrate your ability to stay calm under pressure and make confident decisions, which is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Cisco Firewalls, VMware, and Azure. Brush up on your knowledge of security accreditations like ISO27001 and Cyber Essentials Plus, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've resolved complex IT issues or improved system performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your hands-on experience.
✨Emphasise Team Collaboration
This role involves working closely with others, so be ready to talk about how you’ve successfully collaborated with teams in the past. Highlight any mentoring experiences you have, especially if you’ve guided junior staff through technical challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s IT infrastructure and future projects. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values, especially regarding teamwork and support.
