At a Glance
- Tasks: Lead and coach a dynamic sales team to drive revenue and achieve targets.
- Company: Join a thriving company in the cruise industry with a focus on growth.
- Benefits: Enjoy a competitive salary, professional development, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact by developing talent and driving sales success.
- Qualifications: Proven sales management experience and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Location: On site / Poole, UK
Job type: Permanent / Full-time
Sector and subsector: Sales | Inside Sales
Salary: Competitive salary
Responsible for leading, coaching and developing the SME (Subject Matter Expert) team to generate revenue, manage pipelines and achieve performance targets. Setting KPIs, improving conversion rates and implementing sales strategies for the Cruise division.
Key Responsibilities
- Execute sales plans by managing existing customer accounts, nurturing new opportunities within accounts managed by SMEs.
- Provide ongoing training and professional development for SME team.
- Manage all people related aspects of the SME team, including recruitment and performance management.
- Set and track sales targets, produce reports, and conduct monthly forecasts.
- Support business development initiatives through development of strong relationships with existing customers.
- Monitor and analyse key performance indicators (KPIs) to measure team effectiveness and productivity.
- Use data to identify opportunities for improvement and to enhance the sales pipeline.
- Collaborate with Procurement to ensure timely product sourcing in response to clients’ requests and use this information to anticipate future needs.
- Take lead on core product range pricing, working closely with procurement to maintain best profit margin.
- Liaise with internal departments, such as operations and internal account support teams to ensure customer expectations are met.
- Ensure adherence to sales, finance, and legal compliance, policies and procedures.
- Manage tender and RFP process.
- Implement training and development programs to upskill the SME team.
- Contribute to digital sales transformation initiatives to enhance efficiency, reach and company image.
- Ensure that the Pipeline is kept up to date at all times and opportunities are reported accurately.
- Instill pipeline discipline around SMART next steps, accurate values and close dates and adhering to gateway sign offs.
Skills and Experience
- Proven sales management experience, ideally in an inside sales environment.
- Demonstrable understanding of sales techniques, lead generation and closing strategies.
- Strong leadership, team management, coaching and motivational skills.
- Analytical and organisational skills with the ability to analyse metrics to improve performance.
- Experience in a B2B sales environment, particularly within leisure, retail and/or hospitality industry preferred.
- Familiarity with data analysis and reporting tools for monitoring sales performance.
- Experience in managing customer relationships and ensuring customer satisfaction (NPS).
- Proficiency in CRM/ERP software and Microsoft Office Suite.
- Track record of improving conversion rates and time to close metrics.
Personal Attributes
- Excellent interpersonal and communication skills.
- Analytical mindset with the ability to use sales metrics to drive decisions and improvements.
- Exceptional communication, negotiation, and problem-solving skills.
- Ability to thrive in a fast-paced, target-driven environment.
- Collaborative approach to relationship management with internal and external stakeholders.
- Energetic and engaging personality with a consultative approach to team management.
- Someone who is not afraid of courageous conversations and following up.
Inside Sales Manager: Lead, Coach & Grow Revenue in Poole employer: Hollybank Trustees Ltd
Join our dynamic team in Poole, UK, where we prioritise employee growth and development in a supportive work culture. As an Inside Sales Manager, you'll lead and coach a talented SME team, driving revenue while enjoying competitive salary packages and opportunities for professional advancement. Our commitment to innovation and collaboration ensures that you will thrive in a fast-paced environment, making a meaningful impact in the cruise division.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Manager: Lead, Coach & Grow Revenue in Poole
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You want to be able to clearly articulate your experience and how it aligns with the role. Think about specific examples where you've led a team or improved sales metrics – these stories will make you stand out.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Plus, it shows initiative and can give you insider info.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Inside Sales Manager: Lead, Coach & Grow Revenue in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Inside Sales Manager role. Highlight your sales management experience and any relevant achievements that showcase your ability to lead and coach a team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've improved conversion rates or managed customer relationships in the past.
Show Off Your Analytical Skills:Since we love data-driven decisions, mention any tools or methods you've used to analyse sales performance. This will show us you can monitor KPIs and drive improvements effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Sales Metrics
Before the interview, brush up on key sales metrics and KPIs relevant to the role. Be ready to discuss how you've used data in past roles to drive performance improvements. This shows you understand the importance of analytics in sales management.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership and coaching abilities. Think about specific instances where you've motivated a team or improved their performance. This will demonstrate your capability to lead the SME team effectively.
✨Understand the Cruise Division
Research the cruise industry and the company's position within it. Familiarise yourself with current trends and challenges. This knowledge will help you engage in meaningful conversations during the interview and show your genuine interest in the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Practice articulating how you would handle various situations, such as managing underperforming team members or responding to customer complaints. This will showcase your analytical mindset and ability to thrive in a target-driven environment.
