At a Glance
- Tasks: Lead IT infrastructure and security, resolving complex issues and ensuring smooth operations.
- Company: Join a fast-paced global solutions provider known for excellent customer service.
- Benefits: Enjoy competitive salary, monthly bonuses, free lunches, and wellness perks.
- Other info: Collaborative office culture with opportunities for career growth and personal development.
- Why this job: Make a real impact in a dynamic environment while developing your technical skills.
- Qualifications: Experience in IT infrastructure, security, and strong problem-solving abilities.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for an experienced IT Infrastructure & Security Manager to join our office-based IT team.
The IT Infrastructure & Security Manager is a highly practical, hands-on role responsible for the day-to-day running, maintenance, and support of the company’s core infrastructure, networks, telephony, and server environments. Working closely with the Head of IT, you’ll be the go-to technical lead for resolving complex issues, managing incidents, maintaining system performance, and ensuring secure, stable operations across on-prem and cloud services. This role involves direct configuration, troubleshooting, patching, monitoring, and upgrading of systems—while also guiding and supporting the IT Systems Administrator through technical mentoring and daily workload leadership.
With responsibility for maintaining accreditations such as ISO27001 and Cyber Essentials Plus, and for getting hands on with networking, firewalls, backups, M365, Azure, Intune, and VMware technologies, this role suits someone who loves being immersed in the technical detail while keeping the environment robust, secure, and running smoothly.
- Resolve problems reported by end user.
- Managing, monitoring, and updating tickets on the Incident Management System.
- Install and configure software and hardware.
- Manage network servers and technology tools.
- Set up accounts and workstations.
- Monitor performance and maintain systems according to requirements.
- Troubleshoot issues and outages.
- Ensure security through access controls, backups, vulnerability detection, patching and mitigation, and firewalls.
- Upgrade systems with new releases and models.
- Develop expertise to train staff on new technologies.
- Create and maintain technical documentation, manuals, and IT policies.
- Liaise with third party support companies where necessary to support where needed.
- Collate and monitor daily/weekly/monthly team performance KPI’s.
- Assist with recruitment and training.
- Support in the strategic direction of the company’s Networks and Systems.
- Manage, train, motivate and monitor direct reports including conducting regular 121’s and appraisals.
- Ensure that systems, policies, procedures are implemented, documented, and maintained to agreed timescales and standards.
- Able to get hands on with any role within the team to support in times of absence or high workload.
- Obtain and maintain ISO27001, Cyber Essentials and Cyber Essentials Plus accreditations.
Systems and Technologies you will be familiar with:
- Cisco Firewalls, WAN, LAN, Routing, VPN, VLAN
- Server Patching
- VMWare/vSphere - Virtual machine management, creation, clustering
- Switch patching and maintenance
- Security accreditations - Cyber Security Essentials Plus and ISO27001
- Active Directory & Group Policy
- Nimble SAN
- SSO provisioning and maintenance
- Linux knowledge
What’s in it for you:
- Modern open plan office
- Monthly profit share bonus scheme
- Perks at Work scheme
- Free lunch every Friday
- Charity dress down day every Friday
- Cycle to Work scheme
- Subsidised workplace massage
- Employee assistance programme (EAP)
- Company social and corporate events
We’re a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. We’re famous for our fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world.
Our open plan office encourages teamwork and communication. You will be working in a respectful environment surrounded by people that care about you just as much as our customers. We also believe diversity is the key to a success. That means your voice will always be heard no matter your role, and there will always be the opportunity to make a big impact.
You are someone who stays calm under pressure, thinks clearly and makes confident decisions even when things get hectic. You are organised, a great listener and a strong communicator. You enjoy solving problems, juggling multiple tasks and working closely with others as part of a team. You are not afraid to get stuck into the basics, especially when it comes to IT tasks and you love being in the heart of a buzzing office where you can support your colleagues directly. Most importantly, you are someone who takes initiative and gets things done.
Hands-On IT Infrastructure & Security Lead (Contract) in Poole employer: Hollybank Trustees Ltd
At Tower Supplies, we pride ourselves on being an excellent employer, offering a vibrant and collaborative work culture in our modern open-plan office in Poole. Our commitment to employee growth is evident through our mentoring programmes, monthly profit share bonuses, and unique perks like free lunches and subsidised massages, ensuring that our team feels valued and supported while making a meaningful impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hands-On IT Infrastructure & Security Lead (Contract) in Poole
✨Tip Number 1
Get your networking game on! Attend local tech meetups or industry events in Poole. It's a great way to meet people in the field and might just lead to that perfect job opportunity.
✨Tip Number 2
Don’t underestimate the power of LinkedIn! Connect with professionals in IT Infrastructure & Security, engage with their posts, and share your insights. It’s all about building relationships that could help you land that role.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by simulating technical questions related to Cisco Firewalls, VMware, and security accreditations. The more comfortable you are with the tech, the better you'll perform.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it shows you're genuinely interested in joining our team at Tower Supplies. Don’t miss out!
We think you need these skills to ace Hands-On IT Infrastructure & Security Lead (Contract) in Poole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of IT Infrastructure & Security Manager. Highlight relevant experience with technologies like Cisco Firewalls, VMware, and security accreditations. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Note:Your cover note is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your hands-on experience and how you can contribute to maintaining our systems and ensuring security. Keep it concise but impactful!
Showcase Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've resolved complex IT issues. We love candidates who can think on their feet and tackle challenges head-on, so let us know how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our awesome team at Tower Supplies!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Cisco Firewalls, VMware, and Azure. Brush up on your hands-on skills, as this role is all about getting into the nitty-gritty of IT infrastructure and security.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples of how you've resolved complex IT issues in the past. Think about times when you had to troubleshoot or manage incidents, and be ready to explain your thought process and the outcomes.
✨Demonstrate Leadership and Teamwork
Since this role involves mentoring and leading a team, be prepared to talk about your experience in managing and motivating others. Share examples of how you’ve supported colleagues and contributed to a positive team environment.
✨Understand Security Standards
Familiarise yourself with ISO27001 and Cyber Essentials Plus, as these are crucial for the role. Be ready to discuss how you’ve maintained security standards in previous positions and your approach to ensuring compliance.
