At a Glance
- Tasks: Lead a passionate customer service team and ensure top-notch service delivery.
- Company: Hollybank Trustees Ltd, a supportive workplace in Poole.
- Benefits: Monthly bonuses, free Friday lunches, and wellness programmes.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a difference by leading a team that values exceptional customer experiences.
- Qualifications: Strong leadership and customer service experience, plus CRM skills.
The predicted salary is between 30000 - 40000 £ per year.
Hollybank Trustees Ltd in Poole is seeking a Customer Services Team Leader to oversee a dedicated customer service team. The role entails ensuring exceptional service delivery via phone and email, managing order processing, and handling customer inquiries.
Ideal candidates will have:
- Strong leadership skills
- Experience in customer service
- Proficiency in CRM and communication tools
Benefits include:
- A monthly bonus scheme
- Free lunches on Fridays
- Employee wellness programs
Customer Services Team Lead – Onsite, Poole | CX Champion employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer located in Poole, offering a vibrant work culture that prioritises employee well-being and growth. With benefits such as a monthly bonus scheme, complimentary lunches on Fridays, and comprehensive wellness programmes, we foster an environment where our team can thrive and excel in their roles. Join us to lead a dedicated customer service team and make a meaningful impact in a supportive and dynamic setting.
