At a Glance
- Tasks: Lead and develop the QA team, ensuring product quality and compliance.
- Company: Torbay Pharmaceuticals, a growing company with over 50 years of heritage.
- Benefits: 27 days holiday, group life assurance, pension, and career growth opportunities.
- Other info: Dynamic environment with international expansion and diverse career pathways.
- Why this job: Join us to make a real impact in saving lives through quality assurance.
- Qualifications: Degree or experience in relevant fields and 5+ years in QA or production.
The predicted salary is between 45000 - 55000 £ per year.
Location: On site / Paignton, UK
Job Type: Permanent / Full-time
Sector and Subsector: Science | Quality & Validation
Salary: Competitive salary
Role Overview
The QA Manager is responsible for leading all Quality Assurance activities within Torbay Pharmaceuticals. This role ensures that products are produced consistently to the required quality standards, that compliance is maintained, and that the QA team are effectively guided and developed. The QA manager acts as the primary QA SME to all departments driving quality culture, operational excellence, and continuous improvement.
Health & Safety
Every role within our business carries responsibility for:
- Putting Health & Safety first in how you work, making sure your own actions and decisions support a safe working environment
- Identifying and promptly reporting Health & Safety hazards and incidents
- Following all Health & Safety procedures and challenging or escalating anything that could present a risk to people, product or site operations.
About the Role
Reporting into the Head of Quality you will work as part of a management team with other managers in operational areas, to ensure the quality, efficiency and safety of our products. The role will provide high level support for all GMP aspects, and continuous improvement.
Key Responsibilities
- Lead, coach, and develop QA team, providing day to day leadership, and support to other areas
- Ensure all QA resources are being optimised and utilised to meet financial expectations and budget.
- Provide senior QA oversight for sterile manufacturing operations, including formulation, filling, and packaging.
- Manage batch documentation reviews and ensure that products presented to the release team meet the expectation of GMP and all stakeholders
- Ensure Right-First-Time (RFT) batch release performance against agreed service-level agreements and/or targets.
- Conduct performance reviews, training plans, and competency assessments.
- Foster a proactive, collaborative, and accountable quality culture.
- Oversee the investigation of Deviations, Out of Specification (OOS) results, and customer complaints and act as a point of escalation
- Drive root cause analyses and implement robust Corrective and Preventive Actions
- Provide real time QA support to manufacturing operations, ensuring compliance with GMP, and internal quality standards.
- Oversee batch record review, line clearance, in process checks, and product release support.
- Lead or support root cause investigations and ensure effective CAPA implementation.
- Monitor and elevate quality risks, ensuring appropriate mitigation actions.
- Support internal and external audits, including regulatory inspections, including hosting of audits and inspections.
- Maintain and improve SOPs, work instructions, and quality procedures relevant to manufacturing operations.
- Ensure documentation accuracy, traceability, and data integrity.
- Identify and drive improvements in quality processes, shop floor controls, and product reliability.
- Oversee quality focused improvement projects using structured methodologies (e.g., Lean, Six Sigma, 5 Why, FMEA).
- Analyse quality KPIs and trends to proactively address systemic issues.
- Produce reports and KPIs to show the compliance of the Operational performance of the site
- Promote right first time performance and reduction of waste, rework, and deviations
- Partner with Production, Engineering, Supply Chain, and R&D to ensure quality is embedded in all activities and that activity is performed collaboratively.
- Support change control processes, ensuring quality impact assessments are completed.
- Provide QA input for equipment upgrades, process changes, and new product introductions.
- Liaise with other key managers to ensure continued compliance and escalation, including QC, Manufacturing operations, Supply Chain, QPs etc.
This role is based on-site, with the option to work remotely 1 day a week.
Qualifications
- Degree or practical experience in Chemistry, Microbiology, Pharmaceutical Sciences, or related discipline.
- 5+ years experience in QA, production or packaging.
- Strong knowledge of GMP and manufacturing.
- Experience of dealing with manufacturing deviations, including risk assessments and CAPA planning.
- Exceptional root cause analysis, critical decision-making, and strong written/verbal communication skills.
- Cross-functional team working
- Excellent communication and interpersonal skills
- Ability to build relationships with senior colleagues across all areas of the business
- Proactive and positive approach
Benefits
At the heart of Torbay, we offer roles and career opportunities on your doorstep that you won’t find elsewhere. With defined career pathways, and the chance to move between roles and different departments, we support your career journey at every stage. TP is going places. International expansion means growth and new opportunities.
Our benefits set us apart. With 27 days holiday as standard plus bank holidays, group life assurance, pension and more - we reward our people for getting the job done.
QA Manager in Paignton employer: Hollybank Trustees Ltd
Hollybank Trustees Ltd is an exceptional employer, offering a dynamic work environment in Rough Hills, England, where collaboration and client-focused strategies thrive. With a flexible hybrid working model, a comprehensive benefits package including an enhanced pension scheme, and ample opportunities for professional development, employees are empowered to grow their careers while making a meaningful impact in the investment advisory sector.
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We think this is how you could land QA Manager in Paignton
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Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Hollybank Trustees Ltd that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
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