At a Glance
- Tasks: Lead daily hotel operations and ensure exceptional guest experiences.
- Company: Perle Oban Hotel, a luxury boutique hotel in stunning coastal Oban.
- Benefits: £40,000 salary, up to 10% bonus, subsidised accommodation, and gym membership.
- Other info: Enjoy a beautiful coastal lifestyle with career progression opportunities.
- Why this job: Join a dynamic team and shape the future of a distinctive hotel.
- Qualifications: Experience in hotel leadership and strong people management skills.
The predicted salary is between 40000 - 40000 £ per year.
- £40,000 per annum + up to 10% performance bonus
- Subsidised accommodation available
Looking for a role that offers genuine career progression, stunning coastal scenery and the opportunity to lead one of Scotland's most distinctive hotels?
Perle Oban Hotel is seeking an experienced Operations Manager to join our senior leadership team and help shape the future of our luxury waterfront hotel in the heart of Oban.
Why Join Us?
- Competitive salary of £40,000 per year
- Up to 10% annual performance bonus
- Subsidised accommodation available
- 28 days annual holiday
- Complimentary Swim & gym membership
- Staff discounts across Perle Hotels
- Career development opportunities within a growing hotel group
- Work in one of Scotland's most beautiful coastal locations
- A genuine pathway towards General Manager-level roles
Why Oban?
Imagine finishing work and being minutes from island ferries, coastal walks, wild swimming spots and some of Scotland's most spectacular scenery.
Known as the Gateway to the Isles, Oban offers an incredible quality of life.
Whether you're drawn to the outdoors, exceptional local food and drink, or simply want to swap city commutes for sea views and fresh air, Oban is a place where people come for a visit and often choose to stay.
For those considering relocation, subsidised accommodation can help make the move easier.
About Perle Oban
Perle Oban is a luxury boutique hotel occupying a landmark Victorian building on Oban's waterfront.
Overlooking the bay, the hotel combines stylish accommodation, exceptional hospitality and the tranquil Mara Spa, creating memorable experiences for guests visiting Scotland's west coast.
It is located in the heart of Oban with views across the harbour and easy access to Scotland's islands and Highlands.
As part of Perle Hotels, we're proud to be an independent collection of unique Scottish hotels that celebrate their surroundings, their people and authentic hospitality.
The Opportunity
Reporting to the General Manager, you'll lead the day-to-day operation of the hotel and play a key role in driving guest satisfaction, team performance and commercial success.
You’ll directly lead our
- Maintenance Team
You’ll be responsible for ensuring high standards across every department while supporting the development of your management team and maintaining the exceptional guest experiences for which Perle Oban is known.
In the absence of the General Manager, you’ll take full operational responsibility for the hotel.
- What You'll Be Doing
- Leading the Business
- Overseeing the daily operation of the hotel.
- Supporting and developing departmental managers.
- Driving accountability, teamwork and operational excellence.
- Taking ownership of key operational and financial targets.
- Acting as General Manager when required.
- Delivering Exceptional Guest Experiences
- Ensuring every guest receives a warm and memorable welcome.
- Monitoring guest feedback and online reviews.
- Managing service recovery and resolving guest concerns.
- Driving continuous improvement across all guest touchpoints.
- Managing Performance
- Monitoring labour, productivity and departmental KPIs.
- Supporting budgeting and forecasting activities.
- Driving efficiency without compromising service quality.
- Supporting managers to achieve departmental targets.
- Maintaining Standards
- Ensuring bedrooms, public areas and facilities meet expected standards.
- Supporting exceptional food and beverage service delivery.
- Working with maintenance teams to protect and enhance hotel assets.
- Ensuring compliance with health & safety and food safety standards.
About You
We're looking for a confident and approachable hotel leader who enjoys developing people, building strong teams and delivering exceptional hospitality.
You may currently be working as an
- Operations Manager
- Deputy General Manager
- Rooms Division Manager
- Senior Food & Beverage Manager
You'll bring
- Proven experience within a hotel leadership role.
- Experience managing multiple operational departments.
- Strong people management and coaching skills.
- Commercial awareness and understanding of labour, budgets and KPIs.
- A passion for guest service.
- Excellent communication and organisational skills.
- A hands-on leadership style and willingness to lead from the front.
Ready for a Lifestyle Change?
This is more than a hotel management role.
It's an opportunity to build your career while living and working on Scotland's spectacular west coast, leading a talented team in a hotel that guests remember long after they've checked out.
If that sounds like your next move, we'd love to hear from you.
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Operations Manager in Oban employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Oban
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hollybank Trustees Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hollybank Trustees Ltd
Don't be shy about reaching out to Hollybank Trustees Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Manager in Oban
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hollybank Trustees Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
