At a Glance
- Tasks: Manage a portfolio of brokers, driving sales performance and delivering exceptional customer service.
- Company: Join the UK’s leading energy sales solution provider with a collaborative culture.
- Benefits: Competitive salary, bonus, 25 days leave, health cash plan, and more perks.
- Other info: Enjoy hybrid working and opportunities for professional development.
- Why this job: Make an impact in the energy sector while developing your career in a supportive environment.
- Qualifications: Sales or account management experience, strong communication skills, and a results-driven mindset.
The predicted salary is between 30000 - 35000 € per year.
Location: Hybrid / Northampton NN4 7YE, UK
Job type: Permanent / Full-time
Sector and subsector: Sales & Marketing | B2B Sales
Annual Salary range: from £30,000.00 to £35,000.00
Salary details: + Commission + Hybrid Working
Hours: 37hrs, Mon-Friday
Contract: Permanent
If you have experience in sales or account management, a passion for delivering outstanding customer service, and a drive to maximise portfolio performance, this is your opportunity to join the UK’s leading energy sales solution provider.
We’re looking for a proactive, customer-focused Account Manager to develop and manage a portfolio of brokers, with a strong focus on driving sales performance and maintaining exceptional quality service standards.
At Online Direct, we provide intermediary business and technology services for B2B brokers to access the energy market. Over the past 25 years, we have evolved our offerings to support energy brokers establish and sustain long-term, successful businesses in the industry. We pride ourselves on our inclusive culture, shared values, team spirit and commitment to excellence, which is a cornerstone of our success and reputation.
Position
- Managing a portfolio of brokers, you will be responsible for achieving targets, seeking new sales opportunities, relationship management and other set KPI’s.
- Oversee agent renewal performance, ensuring alignment with retention targets.
- Monitor agent contract quality and training needs ensuring quote/query to sales ratio are in line with business standards.
- Conduct virtual/face-to-face meetings with brokers to enhance sales performance and promote Online Direct.
- Handle bespoke energy tenders, supporting brokers with the sales process, contract negotiations and close.
- Identify sales trends, competitive intelligence and broker product/service requirements.
- Ensure brokers have the appropriate knowledge and understanding of all available products, suppliers and promotions.
- Assess brokers bespoke business needs and recommend specific supply contracts, including pass-through, flexible purchasing, and fully fixed options.
- Understand how to analyse wholesale energy market reports and clearly communicate insights to brokers, demonstrating your knowledge of the I&C market and building trust.
- Use energy performance data to initiate discussions with brokers, highlighting the benefits for both their business and customers, recommending appropriate products.
- Collaborate with the Bespoke Pricing Team to ensure brokers tendering and pricing requirements are met in line with agreed SLA’s.
- Stay informed about regulatory developments and market conditions keeping brokers updated on key industry changes.
- Participate in various sales related projects to help grow and develop the business.
- Seek opportunities for professional development, ensuring you have the tools to effectively support and guide brokers.
Requirements
- Sales and/or account management experience highly desirable.
- Strong communication skills to build lasting relationships with internal and external stakeholders while maintaining professionalism.
- Have a consultative, solution-orientated sales approach.
- Ability to create and present corporate price comparisons, offering informed recommendations to brokers.
- An inquisitive mindset and desire to continually learn new areas of the industry.
- Highly organised and efficient in managing workloads, deadlines and shifting priorities.
- Results driven, with a focus on achieving targets, maximising opportunities and striving for positive outcomes.
- Proficiency in Microsoft Office (particularly Excel) and experience with in-house database systems.
- Previous experience in the utilities industry an advantage but not essential.
Other information
Online Direct offer a range of benefits, contributing to a well-rounded compensation package that includes financial incentives, career development opportunities and various perks designed to enhance employees quality of life and wellbeing. Here's a breakdown:
- Competitive Salary + Bonus
- 25 days annual leave, in addition to bank holidays increasing with length of service with the option to purchase additional days
- Sick Pay
- Enhanced Maternity & Paternity
- Employee Reward Schemes
- Team Incentive Days
- Death In Service (DIS)
- Health Cash Plan
- Employee Assistance Program (EAP)
- Early Friday Finish
- Cycle to Work Scheme
*subject to length of service
Account Manager in Northampton employer: Hollybank Trustees Ltd
At Online Direct, we pride ourselves on being a leading energy sales solution provider with a strong commitment to excellence and an inclusive work culture. Our hybrid working model allows for flexibility while fostering collaboration in our Northampton office, and we offer competitive salaries alongside generous benefits such as enhanced leave, professional development opportunities, and employee wellness programmes. Join us to be part of a dynamic team that values your growth and success in the B2B sales sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections we make, the better our chances of landing that Account Manager role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or brokers, be ready to showcase your skills and experience. We want to highlight how our background in sales can drive results and build strong relationships.
✨Tip Number 3
Research is key! Before any meeting, let’s dive into the company’s background, their products, and the energy market trends. This way, we can have informed discussions and show that we’re genuinely interested in helping them succeed.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, drop a quick thank-you email. It keeps us on their radar and shows our enthusiasm for the role. Plus, it’s a great way to reinforce those connections we’ve made.
We think you need these skills to ace Account Manager in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your sales and account management experience, and don’t forget to showcase your customer service skills. We want to see how you can drive performance and build relationships!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your experience aligns with our values. Be sure to mention your proactive approach and any relevant achievements in sales.
Showcase Your Communication Skills:As an Account Manager, strong communication is key. In your application, demonstrate your ability to build lasting relationships. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully managed client interactions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of sales metrics and performance indicators. Brush up on key figures related to your past sales achievements and be ready to discuss how you can drive similar results for the company.
✨Showcase Your Relationship Skills
Building lasting relationships is crucial in this role. Prepare examples of how you've successfully managed client relationships in the past, highlighting your consultative approach and ability to tailor solutions to meet specific needs.
✨Understand the Energy Market
Familiarise yourself with current trends and challenges in the energy sector. Being able to discuss market conditions and regulatory changes will show that you're proactive and knowledgeable, which is essential for gaining brokers' trust.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about the company's culture, team dynamics, and growth opportunities. This not only shows your interest but also helps you assess if the company aligns with your career goals.
