At a Glance
- Tasks: Lead a compassionate team to deliver exceptional domiciliary care in the community.
- Company: Connected Health, transforming homecare across Northern Ireland and Ireland.
- Benefits: Competitive salary, bonuses, career development, and various employee perks.
- Other info: Join a dynamic team with a commitment to equality and inclusion.
- Why this job: Make a real difference in people's lives while advancing your leadership skills.
- Qualifications: 3+ years in domiciliary care, team leadership experience, and a valid UK driving licence.
The predicted salary is between 30555 - 37345 £ per year.
Location: On site / Newtownabbey BT36 4HQ, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Annual Salary range: from £30,000.00 to £32,000.00
Due to expansion we are seeking a Community Care Manager for Newtownabbey. Are you passionate about domiciliary care and ready to take the next step in your leadership journey? As Community Care Manager, you’ll play a key role in shaping exceptional care within the community, supporting both our service users and the incredible care teams who deliver life‑changing support every day. You’ll lead with compassion, empower your team to succeed, and help us continuously improve the way we care.
Why Choose Connected Health
- Bonus: Up to £2000 a year KPI Bonus
- Employee Recognition: Awards for Employee of the Month, Quarter, and Year
- Career Development: Accredited homecare training and leadership opportunities
- Extra Benefits: Pool Car, Free Access NI, Free uniform, Paid shadowing and training, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Who We Are Looking For
- 3+ years’ experience in domiciliary care
- Full, valid UK driving licence and appropriate insurance for your vehicle for business purposes
- Experience leading a team
- Previous experience creating rotas
- Using your initiative to make the lives of our service users better
- Think creatively to solve problems and overcome obstacles
- Be flexible and able to work in the community to cover sickness if needed
- Positive & Engaging
- Ability to build great working relationships
- Punctual & Reliable
- Committed to the health and social care career path
- Great at planning and organising their own workload
Key responsibilities and duties:
- Maintain a solid relationship with the coordinator working together on development and growth in the assigned area.
- Work towards business growth targets and KPIs.
- Accountable for the provision of on-call telephone services in your area Monday to Sunday ensuring effective management.
- Responsible for direct line management of area specific Care Team, including but not limited to management of weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
- Manage and attend Client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Manage the onboarding of new clients.
- Provide emergency care assistant cover as required.
- Efficiently and effectively report safeguarding/client issues to direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team regarding NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of Client care folders on a monthly basis.
- Ensure that all details are up-to-date and of a high standard and ensure daily records are collected and filed monthly.
- Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
- Undertake any other reasonable duties as required.
About us
At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team. Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
Care Manager in Newtownabbey employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Care Manager in Newtownabbey
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Hollybank Trustees Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Hollybank Trustees Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Hollybank Trustees Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Care Manager in Newtownabbey
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Hollybank Trustees Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Hollybank Trustees Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Hollybank Trustees Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Hollybank Trustees Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Hollybank Trustees Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Hollybank Trustees Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
