Business Development Manager – Cornwall in Newquay

Location: Hybrid / Newquay TR8 5UA, UK

Job type: Permanent / Full-time

Sector and subsector: Sales | Business Development

Salary: Competitive salary

Maen Karne are looking for a self‑motivated, driven and adaptable individual who enjoys a challenge to work alongside our energetic team in Cornwall. The role requires a CAN‑DO attitude, an ability to learn from any losses and celebrate every win. We are a fast‑paced business with plenty of opportunities for growth so if this sounds like you, we’d love to hear from you!

ABOUT US

At Maen Karne / GRS, we do things differently. We’re a pioneering team, shaping the future of sustainable growth in the construction materials supply chain. We bring solutions that others can’t see. Working here means being trusted to take action, being given the freedom to make decisions and being supported by a dynamic, experienced team, which values relationships and integrity. We do things the right way - even when it’s tough - and we invest in people who strive to create real opportunities. You’ll be joining a team that values honesty, bold ideas, and making a difference together.

JOB PURPOSE

Acting as a leading ambassador, the purpose of the Business Development Manager (BDM) is to deliver sustained profitable sales growth by winning new business, developing great customer relationships, and promoting service excellence across Maen Karne’s ready‑mix concrete, concrete blocks, aggregates, earthworks and transport services to Contractors across Cornwall.

MAIN DUTIES AND RESPONSIBILITIES

• Proactively identify, pursue, and secure sales opportunities for all products and services across Cornwall.
• Develop and manage an extensive pipeline of sales opportunities to ensure sales targets are met.
• Work closely with operational teams to ensure service capability and delivery.
• Provide sales and commercial support to Maen Karne’s Builders Merchant Team, as directed by and in collaboration with management.
• Maintain accurate records of sales won, lost, and pending using business systems and processes.
• Develop and manage key customer relationships, across all customer types; including main Contractors, Specialist Contractors, local builders, farmers, haulier merchants.
• Plan and undertake customer visits, meetings, and outbound sales calls, ensuring that activity, progress, and outcomes are clearly communicated to the wider Maen Karne Sales Team.
• Coordinate sales activity with other Maen Karne Sales Teams to ensure alignment, collaboration, and the promotion of a positive working environment.
• Attend weekly management meetings and any additional meetings as required by the business.
• Work towards achieving agreed sales targets and budgets, supporting the Credit Control Team where required to ensure timely payment and account management.
• Manage, document, and resolve customer complaints efficiently and professionally, ensuring issues are addressed promptly and customer feedback is communicated internally.
• Contribute ideas and suggestions for marketing initiatives aimed at improving customer engagement and increasing sales.
• Maintain awareness of competitor activity and market trends within the area, reporting any potential risks or opportunities to management.
• Ensure the accuracy and timely submission of all reports, documentation, and sales paperwork.
• Promote Maen Karne’s professional image and values, always building strong internal and external relationships.
• Undertake any additional duties reasonably required by the Sales Director in support of the business.
• Adhere to regulations set by the Competition Market Authority and do not engage in anti‑competitive behaviour with competitors. (Training provided).
• Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable and legally compliant workplace.

KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB

• A positive attitude: Passionate about sales, customers, teamwork. Reliable and resilient.
• Must have previous sales experience, ideally in a dynamic business with multiple products and services.
• Knowledge of the construction industry and/or heavy building materials desirable.

PEOPLE ARE AT THE HEART OF EVERYTHING WE DO

Maen Karne is a fast‑paced, dynamic business with plenty of opportunities to fulfil your potential and achieve success. Most of our directors and senior managers started in junior roles and have worked their way up over the years. It is a great place to work and develop a career. Here are just a few of the advantages:

• 23 days holiday + 8 statutory days with a Christmas shut down
• Supportive and fun team environment
• Statutory pension contribution
• GRS Academy & Personal development – development is in your hands
• EAP with a 24-hour 7 day a week GP service