At a Glance
- Tasks: Ensure smooth admin operations in a care home, supporting management and maintaining high standards.
- Company: Careline Lifestyles Ltd, a leading provider of quality nursing and residential care.
- Benefits: Competitive salary, company pension, on-site parking, and referral programme.
- Other info: Join a supportive team with a genuine interest in care and professional growth opportunities.
- Why this job: Make a real difference in people's lives while developing your admin skills in a caring environment.
- Qualifications: Experience in admin roles, strong numerical skills, and proficiency in Microsoft Office.
The predicted salary is between 28700 - 28800 € per year.
Location: On site / Newcastle upon Tyne, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Administration
Hourly Fixed salary: £13.82
We are looking for an enthusiastic, passionate and caring Home Administrator to join our team in Newcastle. If this sounds like something you'd be interested in, apply now or send us a message if you'd like more information.
About us
Careline Lifestyles Ltd is a leading independent provider of high-quality nursing and residential care across the North East of England. We specialise in supporting adults aged 18 and over with acquired brain injuries, neurological conditions, mental health needs, and learning and physical disabilities. In addition, we deliver compassionate nursing, residential, and social care services for older people, ensuring tailored support that promotes dignity, independence, and wellbeing.
About the Role:
As a Care Home Administrator, you will play a vital role in ensuring the smooth and efficient day‑to‑day running of the home’s administrative functions. You will provide essential support to the management team while maintaining high standards of organisation, confidentiality, and professionalism.
Key Responsibilities
- Oversee the effective administration of the care home, ensuring all systems run smoothly
- Maintain accurate and up‑to‑date financial records in line with company policies and procedures, using both digital and manual systems
- Process payments and receipts, and manage client account records with accuracy
- Support payroll processes to ensure continuity and timeliness
- Provide comprehensive administrative and secretarial support to the Home Management Team
- Operate office equipment, including computers, photocopiers, and other systems as required
- Act as the first point of contact, handling telephone calls and enquiries from residents, families, and visitors in a professional and friendly manner
- Attend and complete all mandatory training, both on‑site and off‑site, as required
- Maintain and develop professional knowledge and competence
- Ensure the security and safety of the home is upheld at all times
- Promote and adhere to safe working practices within the home
- Handle all confidential information with discretion and in accordance with data protection standards
- Comply with all company policies and procedures within required timescales
What We’re Looking For
- Previous experience in an administrative role, ideally within a fast‑paced or busy environment
- Strong numerical skills and proficiency in word processing
- Excellent attention to detail and accuracy, with the ability to manage a varied and demanding workload
- Good working knowledge of Microsoft Office applications
- Strong communication and organisational skills
- A professional and courteous telephone manner
- A genuine interest in working within a care environment
- The ability to remain calm and efficient in a busy, challenging environment
- The ability to handle confidential information with discretion and integrity
Shifts
40 hours per week Monday to Friday 8.30am - 5pm
Job Types: Full-time, Permanent
Salary: £13.82 per hour
Benefits
- Company pension
- On‑site parking
- Referral programme
Schedule
8 hour shift Day shift Monday to Friday
Care Home Administrator in Newcastle upon Tyne employer: Hollybank Trustees Ltd
Careline Lifestyles Ltd is an exceptional employer, offering a supportive and compassionate work environment in Newcastle upon Tyne. As a Care Home Administrator, you will benefit from a strong emphasis on employee growth, with opportunities for professional development and training, alongside a competitive salary and benefits such as a company pension and on-site parking. Join a dedicated team that values dignity, independence, and wellbeing, making a meaningful impact in the lives of those we care for.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in care homes. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Careline Lifestyles Ltd. Understand their values and services so you can show how your skills align with their mission. We want to see your passion for care shine through!
✨Tip Number 3
Practice common interview questions related to administration and care. Think about scenarios where you've demonstrated strong organisational skills or handled confidential information. We love hearing real-life examples!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Careline Lifestyles Ltd.
We think you need these skills to ace Care Home Administrator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about working in a care environment and supporting those in need.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your administrative skills and any previous roles that align with the responsibilities of a Care Home Administrator. We love seeing how your background fits with our mission!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Administrator inside out. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your numerical skills and proficiency in Microsoft Office during the interview. Be ready to discuss specific examples where you've successfully managed financial records or handled administrative tasks. This will demonstrate your capability to handle the demands of the role effectively.
✨Be Personable
As the first point of contact for residents and families, it's crucial to convey warmth and professionalism. Practice your telephone manner and think about how you would handle various enquiries. Showing that you can remain calm and friendly under pressure will set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the company supports its staff. Asking questions shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
