Assistant Manager Manchester

Assistant Manager Manchester

Manchester Full-Time No working from home possible
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Starting Salary: Β£28,000 + (depending on experience)

Location: Manchester

Voted one of Sunday times best places to work 2025 and 2026!

Chisholm Hunter is one of the UK’s multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is β€˜A Cut Above’.

At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

Position

What's in it for you:

We offer the opportunity to:

  • Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced
  • Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification – and reward them when they pass!
  • Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.
  • Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.
  • Enjoy a competitive salary (negotiable based on experience) and industry leading bonus package

Your role:

We want to offer exceptional service to our valued clients, and we work hard across all disciplines to achieve this, as outlined below.

1. People Management – holding regular 121s, coaching and developing and creating a winning environment and celebrating success

2. Sales Floor Management – ensuring all of our processes are followed and the client needs are being exceeded

3. Sales Excellence – support your team to meet and exceed sales targets while role modelling strong personal sales, through a consultative selling approach. Coaching your team and utilising your expertise to support the upsell and cross-sell of relevant complementary products, enhancing the overall shopping experience for our clients.

Requirements

Qualifications & Experience:

  • Previous retail sales/management experience, preferably in luxury goods or jewellery.
  • Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
  • Excellent interpersonal skills with the ability to engage and connect with clients.
  • Strong sales acumen and a track record of meeting or exceeding targets.
  • Flexibility with regards to working hours

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Assistant Manager Manchester employer: Hollybank Trustees Ltd

At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.

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Contact Details:

Hollybank Trustees Ltd Recruitment Team