At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes across South East London.
- Company: Join Pacifica, the UK's largest provider of appliance repair services.
- Benefits: Earn up to £50,000 with competitive salary, bonuses, and generous holiday.
- Other info: Enjoy ongoing training, a modern van, and a supportive work culture.
- Why this job: Make a real difference by keeping households running sustainably.
- Qualifications: 2 years' experience in white goods repair and a full UK driving licence.
The predicted salary is between 34000 - 43000 £ per year.
White Goods Engineer – Field Based – South East London and Croydon
Location: South East London and Croydon - We're looking for candidates in any of the following postcode areas: SE or CR
Job Type: Full-Time, Permanent
Salary: £34,000 – £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering South East London and Croydon and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You’ll Do
- Diagnose and repair at least four of the core domestic appliance types in customers’ homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica’s high standards in professionalism, reliability and safety
What You’ll Need
- Minimum 2 years’ experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You’ll Get
- Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
- Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days’ holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am–5pm) with pre-planned routes
- Market-leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers’ appliances for a more sustainable world.
White Goods Engineer - South East London [PAS180] employer: Hollybank Trustees Ltd
Pacifica is an exceptional employer for White Goods Engineers, offering a competitive salary package with uncapped bonuses and extensive benefits including ongoing training and a supportive work culture. With a focus on employee growth and a commitment to quality service, you will thrive in a dynamic environment that values professionalism and reliability while enjoying the perks of working in South East London, including a modern company van and generous holiday allowance.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer - South East London [PAS180]
✨Tip Number 1
Network like a pro! Reach out to your connections in the white goods industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with the appliances mentioned in the job description. Whether it's volunteering or doing side gigs, showing that you can diagnose and repair these machines will make you stand out.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like Pacifica and express your interest. A friendly email or call can go a long way in getting your foot in the door.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. Plus, it shows you're keen on being part of the StudySmarter family!
We think you need these skills to ace White Goods Engineer - South East London [PAS180]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the White Goods Engineer role. Highlight your experience with domestic appliances and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality in applications.
Showcase Your Technical Skills:Since this role involves diagnosing and repairing white goods, be sure to mention specific appliances you've worked on. We want to know about your hands-on experience and problem-solving abilities!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application goes straight to us. We can’t wait to hear from you!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss fault diagnosis and repairs for washing machines, dishwashers, and more. Showing that you can confidently talk about these will impress the interviewers.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully diagnosed and repaired white goods. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your hands-on experience and problem-solving skills.
✨Familiarise Yourself with the Company
Research Pacifica and understand their mission and values. Knowing about their commitment to sustainability and customer care will allow you to align your answers with their goals, showing that you're not just a fit for the role but also for the company culture.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the training opportunities or the tools you'll be using. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
