At a Glance
- Tasks: Support customers facing payment issues and manage arrears with care.
- Company: Hollybank Trustees Ltd, a leader in mortgage operations.
- Benefits: Hybrid work model, competitive pay, private medical insurance, and generous leave.
- Other info: Join a supportive team in a dynamic environment with growth opportunities.
- Why this job: Make a real difference in customers' lives while ensuring fair outcomes.
- Qualifications: Detail-oriented with strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Hollybank Trustees Ltd is seeking a detail-oriented Payment Support Officer to join their Specialist Mortgages Operations team in the City of London.
This role is crucial as the first point of contact for customers facing payment issues, ensuring regulatory compliance and fair outcomes.
The ideal candidate will manage arrears, support customers with financial difficulties, and maintain accurate customer records.
The position offers a hybrid work model, competitive remuneration, and various employee benefits including private medical insurance and generous annual leave.
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We think you need these skills to ace Mortgage Arrears Payment Support Specialist (Hybrid) in London
Attention to Detail
Customer Service Skills
Regulatory Compliance
Financial Management
Record Keeping
Problem-Solving Skills
Communication Skills
