At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes across North London.
- Company: Join Pacifica, a leader in white goods repair with a focus on service excellence.
- Benefits: Earn up to £50,000 with bonuses, a modern van, and extensive training opportunities.
- Other info: Enjoy flexible working hours, generous holiday, and employee perks for a balanced lifestyle.
- Why this job: Make a real difference by helping customers with essential home appliances every day.
- Qualifications: 2+ years in white goods repair and knowledge of major appliances required.
The predicted salary is between 34000 - 43000 £ per year.
Location: North London - We're looking for candidates in any of the following postcode areas: N, NW, W, E
Job Type: Full-Time, Permanent
Salary: £34,000 – £43,000 basic depending on skill set and experience + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering North London and surrounding areas, you’ll use your expertise and product knowledge to deliver professional, high-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You’ll Do
- Diagnose and repair at least four of the core domestic appliance types in customers’ homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica’s high standards in professionalism, reliability and safety
What You'll Need
- Minimum 2 years’ experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You’ll Get
- Competitive basic salary: £34,000 – £43,000 (based on experience & skill set)
- Salary above inclusive of £7,000 per annum London Weighting for candidates living within the inner M25 area
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer-led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days’ holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by-box near your home
- Monday to Friday working hours (approx. 9am–5pm) with pre-planned routes
- Market-leading job management software
Field-Based White Goods Engineer - North London [PAS165] employer: Hollybank Trustees Ltd
Contact Detail:
Hollybank Trustees Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field-Based White Goods Engineer - North London [PAS165]
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods industry and let them know you're on the hunt for a Field-Based White Goods Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with the appliances mentioned in the job description. Whether it's volunteering or doing side gigs, showing that you can diagnose and repair these machines will make you stand out.
✨Tip Number 3
Show off your skills! When you get the chance to interview, be ready to discuss specific examples of your past work. Talk about the types of appliances you've repaired and any challenges you've overcome—this will demonstrate your expertise and reliability.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining us at Pacifica and makes it easier for us to connect with you about this exciting opportunity.
We think you need these skills to ace Field-Based White Goods Engineer - North London [PAS165]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with white goods repair. We want to see your skills in diagnosing and fixing appliances like washing machines and dishwashers. Don’t forget to mention any relevant training or certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about being a White Goods Engineer and how your experience makes you the perfect fit for our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky repairs in the past. We love candidates who can think on their feet and deliver top-notch service to customers, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Pacifica!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other white goods. This will show that you’re not just familiar with the products but also passionate about them.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and repaired appliances in the past. Think of a couple of tricky situations you’ve faced and how you resolved them. This will demonstrate your expertise and ability to think on your feet.
✨Familiarise Yourself with the Company
Do a bit of research on Pacifica and their values. Understanding their commitment to service excellence and professionalism will help you align your answers with what they’re looking for. Plus, it shows you’re genuinely interested in the role.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities or the team dynamics. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.