At a Glance
- Tasks: Provide top-notch security and a warm welcome to visitors at high-profile sites.
- Company: Join Vigilant, a leading security firm with a commitment to excellence.
- Benefits: Competitive pay, full training, career growth, and team-building events.
- Other info: Flexible hours with opportunities for overtime and professional development.
- Why this job: Be part of a dynamic team making a real difference in security.
- Qualifications: SIA license, excellent communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
Location
On site / Mayfair, London, UK job type
Casual / Full-time
Sector and subsector
Security | General
Hourly Fixed salary
£ 14.80
Vigilant are offering an exciting opportunity for a security professional to join our expanding team, working with high-profile clients in and around London.
Scope
This is a casual contract working days, nights weekends with opportunities for overtime.
The post holder (SIA license) will be responsible for maintaining the day-to-day security requirements at a strategically important site, maintaining a corporate image and high standards of professionalism.
About us
Vigilant cover a range of security related services including manned guarding, mobile patrols and keyholding.
We currently employ 1000 members of staff across the UK and cover a range of security related services including manned guarding, mobile patrols and keyholding.
High standards are embedded in the DNA of the company and we pride ourselves on delivering seamless service to our clients.
We currently have an annual turnover approaching £40 million per annum and a forecast for continued growth throughout the next five years.
We are Investors in People Gold accredited and believe that we are only as good as the people we employ, so staff welfare, support and development, is an absolute priority for us.
We ensure our staff from the outset are given the skills required to be competent.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Key Tasks
Main Duties & Responsibilities
- Provide a prompt, polite and warm welcome to all visitors.
- Anticipate clients’ needs/problems before they arise and that their expectations are met and exceeded each day
- Be seen as a visible customer focused professional greeting and engaging with visitors.
- Provide a consistent professional service at all times.
- Communicate visitor/client arrivals to the relevant person promptly.
- Maintain a high security awareness at all times
- Undertake patrols and inspections in accordance with management instructions.
- Proficient use of relevant communications equipment will require candidate to have good communication skills.
- Ensuring all H&S policies are adhered to.
- Ensuring that no un-authorised persons are permitted in prohibited areas.
- Issue visitor passes using agreed processes and procedures
- Maintaining an accurate record of any incidents that occur.
- What We Are Looking For
- Professional, highly driven, flexible, enthusiastic, proactive, self – motivated team player
- Smart and confident.
- Excellent interpersonal skills and the ability to interact with people at all levels
- Immaculate presentation
- Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail.
- Maintain and practice a high degree of confidentiality at all times
- Good communication skills, both written and verbal
- Able to be vetted back 5 years or since leaving compulsory education.
- Provide support to the wider when required.
- Current SIA license.
What We Offer
- Highly competitive salary within the corporate sector.
- Full and ongoing training with a view for career development including opportunities to progress.
- Company uniform provided.
- Licence Upskill – where applicable.
- Cycle to work Scheme.
- Immediate access to BUPA Employee Assistance Programme.
- Reward and Recognition scheme.
- Option to join HSF which offers money back for you and your family on health care expenses such as dental and optical services.
- Option to join Commsave.
- Team Building and Social Events.
- Training and Development
Vigilant Security is committed to the principles of Investors in People as a means of ensuring the continued efficiency of the service it provides.
As part of the commitment, each employee has a responsibility to develop the skills, knowledge and ability required to meet the challenges of their own job and objectives in their development plan.
Vigilant Security is committed to ensuring equality of opportunity and to the principle that employees should be entitled to work free from intimidation or harassment.
All employees have a responsibility not only for their own behaviour but for the behaviour of others regarding equality of opportunity.
Any act of discrimination must be avoided, and any incidents reported accordingly.
We are part of the Government Disability Confident Employer Scheme and are committed to offering opportunities for people with disabilities to join our ever-expanding workforce.
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Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Hollybank Trustees Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Hollybank Trustees Ltd.
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Hollybank Trustees Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Hollybank Trustees Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Hollybank Trustees Ltd.
