Clinical Service Manager in London

Clinical Service Manager in London

London Full-Time 42000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and manage specialist nursing wards, ensuring exceptional clinical standards and patient outcomes.
  • Company: Join Fairlie Healthcare Group, a leader in specialist neurological care.
  • Benefits: Competitive salary, free meals on shift, ongoing training, and leadership development.
  • Other info: CQC Outstanding service with excellent career growth opportunities.
  • Why this job: Make a lasting difference to patients with complex needs while leading a passionate team.
  • Qualifications: Registered Nurse with 5+ years of management experience in complex care settings.

The predicted salary is between 42000 - 50000 £ per year.

Location: On site / Uffington Rd, Norwood, London SE27 0RW, UK

Job type: Permanent / Full-time

Sector and subsector: Medical & Healthcare | Clinical

Salary: Competitive salary

Fairlie Healthcare Group is looking for an experienced Registered Manager / Clinical Service Manager to lead our specialist complex neurological care service. This is an exciting opportunity for a passionate Registered Nurse (NMC Registered) with proven leadership experience to oversee four specialist nursing wards, ensuring exceptional clinical standards, outstanding patient outcomes, and regulatory compliance. You’ll inspire and support a highly skilled multidisciplinary team while driving continuous improvement within one of the UK's leading complex care providers.

Why Join Fairlie Healthcare?

  • Work within a CQC Outstanding specialist neurological service
  • Lead an experienced multidisciplinary team
  • Drive service development and clinical excellence
  • Make a lasting difference to patients with highly complex needs

Your Responsibilities

  • Lead and manage four specialist nursing wards (8–15 beds each)
  • Ensure safe, effective, person-centred clinical care
  • Provide leadership, coaching and support to Nurses and Healthcare Assistants
  • Oversee Clinical Governance, Infection Prevention & Control and Medicines Management
  • Coordinate multidisciplinary teams to achieve outstanding patient outcomes
  • Manage staffing, clinical risk and service performance
  • Lead on quality improvement initiatives and CQC compliance

What We're Looking For

  • Registered Nurse (NMC PIN)
  • Minimum 5 years' experience managing clinical services within a complex care, neurological or acute hospital setting
  • Strong leadership and people management skills
  • Experience in Clinical Governance, safeguarding and quality improvement
  • Excellent communication and decision-making skills
  • Experience within A&E, ITU, HDU, CCU, Respiratory or Complex Care
  • Knowledge of Ventilator and Tracheostomy Care

What We Offer

  • Free meals on shift
  • Ongoing training and leadership development

About Fairlie Healthcare Group: Established in 1999, Fairlie Healthcare Group is one of the UK's leading providers of specialist neurological care. We support adults living with complex neurological conditions, acquired brain injuries, tracheostomies and ventilator dependency across our three CQC Outstanding care homes. Our commitment to excellence, innovation and compassionate care has earned us a reputation as one of the UK's leading specialist healthcare providers.

This role is fully office/site based and is not open to candidates requiring sponsorship. Applicants must already have the full right to work in the UK. If sponsorship is required at any stage of the recruitment process, the application will not be progressed.

Take the Next Step in Your Leadership Career

If you're an experienced clinical leader who is passionate about delivering exceptional patient care and leading high-performing teams, we'd love to hear from you. Apply today and become part of an Outstanding team dedicated to transforming lives through specialist neurological care.

Fairlie Healthcare Group is proud to be an Equal Opportunities Employer. Successful applicants will be required to undergo an enhanced DBS check.

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Contact Details:

Hollybank Trustees Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Clinical Service Manager in London

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We think you need these skills to ace Clinical Service Manager in London

Registered Nurse (NMC PIN)
Leadership Skills
People Management
Clinical Governance
Safeguarding
Quality Improvement
Communication Skills

Some tips for your application 🫡

Showcase Your Relevant Experience:When applying for the Clinical Service Manager at Hollybank Trustees Ltd, focus on highlighting your clinical experience and any specific training you've undergone. Include any relevant placements or internships you’ve completed, as well as any certifications that bolster your qualifications in human medicine.

Highlight Your Soft Skills:In the field of human medicine, soft skills are just as crucial as technical knowledge. Mention your communication skills, empathy, and teamwork experiences in your CV and cover letter. This shows that you can work well in a clinical setting and with patients, which is super important in this industry!

Tailor Your Cover Letter Thoughtfully:Be sure to personalise your cover letter for the Clinical Service Manager at Hollybank Trustees Ltd. Mention why you’re passionate about human medicine and how you align with the company’s mission. This is your chance to convey your enthusiasm and make a case for why you'll be a valuable addition to the team!

Include Continuing Education:Make sure to mention any ongoing education or courses you’re taking to keep your skills sharp. In human medicine, staying updated with the latest practices is key. It shows you’re dedicated to your field, which employers like Hollybank Trustees Ltd will definitely appreciate!

How to prepare for a job interview at Hollybank Trustees Ltd

Brush Up on Clinical Knowledge

Since you're aiming for a role in human medicine, make sure you’re sharp on the latest clinical guidelines and practices relevant to the position. Be prepared to discuss case studies or scenarios you might encounter in the role. This will show that you're not just knowledgeable but also ready to apply that knowledge in real-life situations.

Demonstrate Soft Skills

In human medicine, technical skills are crucial, but don’t forget to showcase your soft skills like communication, empathy, and teamwork. In your answers, share specific examples of how you've worked effectively with patients or colleagues in the past, as these traits are highly valued in clinical settings.

Know Your CV Backwards

As you’re applying for a full-time position, your CV should tell a story. Be ready to discuss every part of it, especially your clinical experiences, the impact you had, and what you learned. Employers want to see how your journey has prepared you for this role, so think of it like you're taking them through your professional narrative.

Prepare for Ethical Scenarios

Ethics are a big deal in human medicine, so expect questions that assess your decision-making in tricky situations. Think about how you'd handle ethical dilemmas or patient confidentiality concerns. Prepare a few examples that illustrate your thought process and how you prioritise patient welfare in your decision-making.