At a Glance
- Tasks: Ensure responsible parking and provide excellent customer service at Kingston Hospital.
- Company: Join the innovative Agena Group, disrupting the parking industry with ethical solutions.
- Benefits: Enjoy a competitive salary, bonuses, and opportunities for growth and development.
- Other info: Flexible shifts, team socials, and a commitment to mental health support.
- Why this job: Work outdoors, engage with the public, and make a difference in a dynamic environment.
- Qualifications: No experience needed; just bring your communication skills and a positive attitude.
The predicted salary is between 27040 - 27040 £ per year.
Location: On site / Kingston upon Thames KT2, UK
Job type: Permanent / Full-time
Sector and subsector: Security | General
Annual Fixed salary: £27,040 per annum, based on 40 hours per week. There is also a bonus scheme linked to tickets issued.
Company Description
The Agena Group was formed in 2019 as a UK based multi-disciplinary company. We specialise in parking and software solutions. Our mission is to disrupt industry norms, to innovate, and to provide professional, ethical, customer-focused services. We’re working hard to raise standards within the parking industry, and to promote regulatory compliance. We invest heavily in our people to provide them with opportunities for growth and development, with dedicated programmes designed to help our employees fulfil their true potential. Agena takes pride in the quality of solutions that we provide, the expert knowledge of our staff and the strong partnerships we have with our customers.
Position
This role is based at a busy hospital in Kingston, London. Your focus will be delivering front-line service in an outdoor environment. You will be checking that site users have parked responsibly and are following site rules for timing and payment. You may need to issue Parking Charge Notices to vehicles that are not adhering to on-site rules. We will train you on the site rules and the equipment used. Experience in a similar role is desirable however not essential as we provide training, guidance and support every step of the way. If you are good at liaising with the public and can stay calm when needed, then this could be for you. Induction and training are provided, including H&S and conflict resolution training. You will receive a uniform and the equipment required to do your job.
The Shifts
Shifts are Monday - Friday. You will be allocated 7am - 3pm or 10am - 6pm on a rota basis.
The Location
This role is based in Kingston Hospital, KT2 7QB. You must be able to reliably get to site for the shift start times.
You
If you love working outside and excel at communicating with the public, then this active role could be for you. You will need to be helpful and empathetic. Please note: we are unable to accept applications from under 18's due to Health and Safety requirements for this role.
Agena Values
- Ambitious: we aim for world class service
- Disruptive: we're here to change the industry
- Ethical: we do things for the right reasons
- Insightful: we use research to guide our decisions
- Collaborative: We're better when we work together
- Innovative: we help people see things differently
Welcome Bonus
We are offering a retention bonus of £500 across your first 6 months. (£200 will be paid on completion of month 3, and a further £300 at month 6 on full completion of performance reviews, subject to satisfactory performance in line with the role requirements. Full T&Cs apply and will be given in writing once you start with the company.)
What we offer
- Incremental holiday increases to recognise long service
- 2 volunteering days a year
- Unlock your potential with our training, learning & development, and apprenticeship options throughout your career
- Employee Assistance Programme - 24/7 confidential, independent and professional counselling
- EV Charging points at office locations
- Regular team/company socials
- Team events from breakfasts for charity, social drinks in your local office location to book clubs, environmental initiatives, and lunch and learns.
We are proud to be certified Carbon Neutral and hold ISO Accreditations for Quality Management, Environmental Management and Information Security Management. We are a Mindful Employer and are committed to supporting your mental health at work.
We welcome all applicants, including those with unspent convictions. If disclosed during recruitment or after a conditional offer, we may conduct a DBS check and, with consent, liaise with a probation officer if relevant. Disclosures are handled sensitively and assessed individually, in line with our policy. A criminal record does not automatically disqualify candidates.
The Agena Group are proud to be part of the Disability Confident scheme. We are committed to providing an inclusive and barrier‑free recruitment process. We will provide reasonable adjustments and support to ensure neuro‑diverse applicants or those with a disability or long‑term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format, or if you have any questions about the recruitment process, please contact.
Car Park Warden (Onsite) in London employer: Hollybank Trustees Ltd
The Agena Group is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training and support to help you thrive in your role as a Car Park Warden. With a strong commitment to ethical practices and a collaborative work culture, you'll enjoy a rewarding environment at Kingston Hospital, complete with benefits like incremental holiday increases, volunteering days, and a retention bonus. Join us to be part of a forward-thinking team dedicated to raising standards in the parking industry while making a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Car Park Warden (Onsite) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Agena Group. Understand their mission and values, especially their focus on innovation and customer service. This will help you connect with them during your chat.
✨Tip Number 2
Practice your communication skills! As a Car Park Warden, you'll be interacting with the public a lot. Try role-playing scenarios with friends or family to get comfortable with handling different situations, especially when it comes to conflict resolution.
✨Tip Number 3
Dress the part! Even if it's an outdoor job, showing up looking neat and professional can make a great first impression. Plus, it shows that you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the company there, making it easier for you to prepare.
We think you need these skills to ace Car Park Warden (Onsite) in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any past roles where you've worked with the public or in outdoor settings, as this will resonate with us at Agena.
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, focusing on what makes you a great fit for the Car Park Warden role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know the Company
Before your interview, take some time to research Agena Group. Understand their mission to disrupt industry norms and their focus on ethical, customer-focused services. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Car Park Warden, you'll be liaising with the public regularly. During the interview, demonstrate your ability to communicate clearly and effectively. Share examples from past experiences where you've successfully handled difficult situations or provided excellent customer service.
✨Emphasise Your Adaptability
The role involves working outdoors and dealing with various situations. Highlight your ability to stay calm under pressure and adapt to changing environments. You might want to share a story about a time when you had to think on your feet or adjust your approach to meet a challenge.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could include inquiries about the training process, team dynamics, or how success is measured in the role. Asking insightful questions shows your enthusiasm for the position and helps you determine if it's the right fit for you.
