At a Glance
- Tasks: Repair and maintain household appliances while providing excellent customer service.
- Company: Join Pacifica, a leading provider of domestic appliance repairs in the UK.
- Benefits: Competitive salary, uncapped bonuses, full training, and a company van.
- Other info: Enjoy job security, ongoing training, and a dynamic work environment.
- Why this job: Kickstart your career with hands-on training and mentorship in a growing industry.
- Qualifications: Mechanical or electrical mindset and a full UK driving licence required.
The predicted salary is between 26500 - 27000 £ per year.
Location: Liverpool L1, UK
Electrical Overview
Permanent, Full-time
Full‑time, 40 hours per week, Mon to Fri
Company van provided – private use optional
Tools & training provided
We are looking for candidates that live in the L or CH postcode areas.
Kickstart a New Career in Appliance Repair
Whether you’re starting fresh or changing careers, all you need is a mechanical or electrical mindset. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer – Field Based.
What You Will Do
- Repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
- Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
- Recording and managing job details using our in‑house engineer software
- Follow guidance from your mentor while building your skills and confidence
- Provide excellent customer service, explaining repairs clearly and professionally
- Continuously develop your technical skills through structured training and on‑the‑job experience
What We Offer You
- Salary: £26,500 to £27,000 per annum (depending on experience) – salary reviewed once you’re signed off training
- Uncapped bonus scheme (OTE up to £50,000 per annum)
- City & Guilds Assured Training Programme
- Purpose‑built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home
About Pacifica
Pacifica is one of the UK’s largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.
Our Purpose: Keeping households running while protecting the environment
Our Vision: Caring for our customers’ appliances for a sustainable future
What We’re Looking For
- A mechanical or electrical mindset – comfortable using hand tools and solving problems
- Enthusiasm – motivated to power through challenges
- Confidence – able to work alone in customers’ homes and provide great service
- Communication skills – clear, friendly, and professional with customers
- A can‑do attitude – driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
- Van stock automatically replenished
- Daily spare parts delivered to local ByBox lockers
- Easy‑to‑use engineer software
- No sales targets – focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You’ll never be stuck behind a desk, and you’ll always be learning.
Apply Now
Start your journey today as a Trainee White Goods Engineer – Field Based with Pacifica. Click Apply Now to take the first step toward your new career.
Trainee White Goods Engineer - Liverpool [SE36] employer: Hollybank Trustees Ltd
Pacifica is an excellent employer for those looking to kickstart a rewarding career in appliance repair, offering comprehensive City & Guilds Assured training and mentorship from experienced engineers. With a strong commitment to employee growth, a supportive work culture, and benefits such as a competitive salary, uncapped bonus scheme, and generous annual leave, Pacifica ensures that you have the tools and support needed to thrive in your role as a Trainee White Goods Engineer in Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - Liverpool [SE36]
✨Tip Number 1
Get to know the company! Research Pacifica and understand their values, especially their commitment to sustainability. This will help you connect during interviews and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! Since you'll be working directly with customers, being clear and friendly is key. Try role-playing common scenarios with a friend to build your confidence before the interview.
✨Tip Number 3
Show off your problem-solving mindset! Think of examples from your past experiences where you've tackled challenges, especially those involving mechanical or electrical issues. This will demonstrate your suitability for the Trainee White Goods Engineer role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about starting your career with us at Pacifica.
We think you need these skills to ace Trainee White Goods Engineer - Liverpool [SE36]
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, mention why you're excited about becoming a Trainee White Goods Engineer. A genuine interest in appliance repair can really make you stand out.
Tailor Your CV:Make sure your CV reflects the skills and mindset we're looking for. Highlight any mechanical or electrical experience you have, even if it's just a hobby. We want to see how you can bring your unique background to our team!
Be Clear and Concise:When writing your cover letter, keep it straightforward. Clearly explain why you want to join Pacifica and how you meet the requirements. A well-structured application shows us that you can communicate effectively, which is key in this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Familiarise yourself with common household appliances like washing machines and dishwashers. Understand their basic functions and common issues. This will show your mechanical mindset and enthusiasm during the interview.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, whether in a work setting or personal projects. Highlight your ability to troubleshoot and solve problems, as this is key for a Trainee White Goods Engineer.
✨Practice Your Communication
Since you'll be interacting with customers, practice explaining technical concepts in simple terms. Being clear and friendly will demonstrate your customer service skills, which are crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and mentorship opportunities. This shows your genuine interest in the role and your eagerness to learn and grow within the company.
