At a Glance
- Tasks: Support individuals with complex care needs and promote their independence.
- Company: Creative Care – a compassionate charity focused on enriching lives.
- Benefits: Competitive pay, bonuses, training opportunities, and discounts.
- Other info: Join a supportive team and enjoy excellent career development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Compassionate individuals; experience in care is a plus but not essential.
The predicted salary is between 28 - 42 £ per hour.
Location: On site / Colchester Rd, Leicester LE5 2DG, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Social Care / Social Worker
Hourly Fixed salary: £12.71
Service: Creative Care – Leicester Complex Care Service
Job Requirement: Full UK / Irish Driving licence (must have held for longer than 2 years).
Hours per week: 28 - 42 hours
Hourly Rate: £12.71
In this role, you will support individuals in a service, and driving is a regular part of day-to-day duties. A UK or Irish driving licence is essential for this role.
About Creative Care – Leicester Complex Care Service:
Located in the heart of Leicester, Creative Care offers a warm, welcoming, and thoughtfully adapted residential setting for adults with complex care needs. Our service supports individuals living with acquired brain injuries, learning disabilities, physical disabilities, and mental health conditions. Each resident benefits from a private, individually designed flat, many with access to gardens, promoting independence and comfort. While some flats have their own outside space, all residents have access to communal outdoor areas. With a strong focus on person-centred care, we provide 24-hour care support tailored to each individual's needs, ensuring a safe, therapeutic, and nurturing environment where residents can thrive. All individuals require support with behaviours that challenge, and we work closely with each resident to provide the best care possible.
A Day in the Life of a Support Worker:
No two days are the same, just like the individuals we support. As a Support Worker, you’ll be instrumental in delivering bespoke, person-centred care. Every resident has a unique story and journey, and your role is to help them achieve meaningful outcomes, however big or small. From providing personal care and complex behavioural support to encouraging independence and building strong, trusting relationships, you’ll receive all the training you need to make a real difference. This is a rewarding opportunity to work with people who have complex care needs and to help them live life as fully and independently as possible.
Employee Benefits:
- Training & Development: Access accredited and in-house training courses. We cover the cost of your qualification, and upon completing Level 2 or above, you’ll receive a £150 bonus (plus £50 for completing the Care Certificate).
- Welcome Bonus: Receive a £250 bonus – £50 after 4 weeks of service and £200 after completing 2 months.
- Discount Schemes: We cover the cost of your Blue Light Card, giving you access to discounts on childcare, shopping, and online courses.
- Refer a Friend: Earn a £200 bonus for each successful referral who joins Creative Care.
- Technology Support: Benefit from digital tools including rota and care planning apps, with full training provided.
What We’re Looking For:
While experience in care is welcome, it’s not essential—full training is provided. We’re looking for compassionate individuals who share our values and are dedicated to making a positive impact. You’ll be a strong advocate for those you support, helping to create a nurturing, innovative, and inclusive environment where both residents and staff can thrive.
Key Responsibilities:
- Mentor new colleagues during induction to support high-quality care delivery.
- Participate in supervision, observation, and appraisal processes.
- Provide effective communication including accurate written reports.
- Help maintain a caring environment aligned with best practice, guidance, and legislative requirements.
- Deliver high-quality care in line with support plans and organisational policy (including personal care, physical and mental support, medication, activities, and engagement).
- Support the Service Manager with complaints and concerns following WCL policy.
- Understand and implement safeguarding procedures.
Person Specification:
- A recognised health or social care qualification.
- Evidence of wanting to professionally develop.
- Willingness and ability to learn.
- Experience supporting people with disabilities, older people, dementia, or mental health needs.
- Good verbal and written communication skills.
Ready to Change Lives? Apply Now!
If you are passionate about making a genuine impact and enriching the lives of others, then we would love to hear from you.
