At a Glance
- Tasks: Learn to repair and maintain household appliances while visiting customers' homes.
- Company: Join Pacifica, a leading provider of domestic appliance repairs in the UK.
- Benefits: Competitive salary, uncapped bonuses, full training, and company van provided.
- Other info: Enjoy job security, variety, and continuous learning opportunities.
- Why this job: Kickstart your career with hands-on training and mentorship in a growing industry.
- Qualifications: Mechanical or electrical mindset and a can-do attitude required.
The predicted salary is between 26500 - 27000 £ per year.
Location: Lancaster LA1, UK
Type: Permanent, Full-time | 40 hours per week, Mon to Fri | Company van provided – private use optional | Tools & Training Provided
Kickstart a New Career in Appliance Repair
Whether you’re starting fresh or changing careers, all you need is a mechanical or electrical mindset. We’ll provide full City & Guilds Assured training at our training centre in the north east of England and pair you with a dedicated mentor to help you become a fully qualified White Goods Engineer – Field Based.
Join Pacifica as a Trainee Domestic Appliance Field Service Engineer and take the first step toward a long‑term, rewarding career repairing household appliances.
What You Will Do
- Learning to repair and maintain household appliances including washing machines, tumble dryers, refrigerators, dishwashers, and electric cookers
- Visiting customers’ homes to diagnose issues and carry out repairs safely and efficiently
- Using your mechanical or electrical mindset to troubleshoot and solve problems on‑site
- Recording and managing job details using our in‑house engineer software
- Following guidance from your mentor while building your skills and confidence
- Providing excellent customer service, explaining repairs clearly and professionally
- Continuously developing your technical skills through structured training and on‑the‑job experience
What We Offer You
- Salary: £26,500 to £27,000 per annum (depending on experience) – salary reviewed once you’re signed off training
- Uncapped bonus scheme (OTE up to £50,000 per annum)
- City & Guilds Assured Training Programme
- Purpose‑built training centre in the North East of England
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers, and electric cookers
- Mentorship from experienced engineers to support your career journey
- Van, tools, tablet, uniform, and fuel card provided
- 30 days annual leave (including 8 bank holidays)
- Discounts via company retail portal
- Monthly cash prize draw & Costa gift card recognition scheme
- Complimentary appliance cover for your own home
About Pacifica
Pacifica is one of the UK’s largest providers of domestic appliance repairs, carrying out over 350,000 repairs every year. With over 250 engineers nationwide, we are a carbon neutral company committed to reaching net‑zero by 2035.
Our Purpose: Keeping households running while protecting the environment
Our Vision: Caring for our customers’ appliances for a sustainable future
What We’re Looking For
- A mechanical or electrical mindset – comfortable using hand tools and solving problems
- Enthusiasm – motivated to power through challenges
- Confidence – able to work alone in customers’ homes and provide great service
- Communication skills – clear, friendly, and professional with customers
- A can‑do attitude – driven to learn and succeed
- Full UK manual driving licence (no more than 6 penalty points)
- Van stock automatically replenished
- Daily spare parts delivered to local ByBox lockers
- Easy‑to‑use engineer software
- No sales targets – focus purely on repairs
- Ongoing specialist training and career progression
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges, and job security in a growing industry. You’ll never be stuck behind a desk, and you’ll always be learning.
Apply Now
Start your journey today as a Trainee White Goods Engineer – Field Based with Pacifica. Click Apply Now to take the first step toward your new career.
Trainee White Goods Engineer - Lancaster [SE33] employer: Hollybank Trustees Ltd
Pacifica is an excellent employer for aspiring Trainee White Goods Engineers, offering a supportive work culture with dedicated mentorship and comprehensive training at our purpose-built centre in the North East of England. Employees enjoy competitive salaries, uncapped bonuses, and generous benefits including 30 days of annual leave and complimentary appliance cover for their homes, all while contributing to a carbon-neutral company committed to sustainability. Join us for a rewarding career where you can grow your skills and make a positive impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - Lancaster [SE33]
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Pacifica. Understand their values, mission, and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or family member. Focus on how your mechanical or electrical mindset can benefit the role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your enthusiasm! When you’re chatting with the interviewer, let your passion for learning and problem-solving shine through. They want to see that you’re motivated and ready to tackle challenges head-on, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Trainee White Goods Engineer - Lancaster [SE33]
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the role shine through in your application. We want to see that you're excited about starting a career as a Trainee White Goods Engineer and that you’re ready to tackle challenges head-on!
Highlight Relevant Skills:Even if you don’t have direct experience, make sure to mention any mechanical or electrical skills you possess. We’re looking for a mindset that’s comfortable with tools and problem-solving, so don’t be shy about showcasing what you’ve got!
Be Clear and Professional:When writing your application, keep it clear and professional. Use straightforward language and structure your thoughts well. This reflects the communication skills we value in our engineers when dealing with customers.
Apply Through Our Website:Make sure to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Before the interview, brush up on your knowledge of household appliances like washing machines and dishwashers. Familiarise yourself with common issues and repairs. This will show your enthusiasm and mechanical mindset, which is exactly what they’re looking for!
✨Show Off Your Problem-Solving Skills
Prepare to discuss how you approach troubleshooting and problem-solving. Think of examples from past experiences where you successfully diagnosed and fixed an issue. This will demonstrate your can-do attitude and confidence in handling challenges.
✨Practice Your Communication
Since customer service is key in this role, practice explaining technical concepts in simple terms. You might be asked to role-play a scenario where you explain a repair to a customer. Clear and friendly communication will set you apart!
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the training programme or mentorship opportunities. This shows your genuine interest in the role and eagerness to learn, which aligns perfectly with their vision for a sustainable future.
