At a Glance
- Tasks: Repair and maintain household appliances while learning on the job.
- Company: Highland Appliances, a growing company with a focus on training and development.
- Benefits: Competitive salary, 30 days leave, van, tools, and ongoing training.
- Other info: Enjoy a supportive environment with mentorship and career progression opportunities.
- Why this job: Gain hands-on experience in a dynamic field with real customer interaction.
- Qualifications: Mechanical or electrical mindset and a full UK driving licence.
The predicted salary is between 26500 - 27000 € per year.
Permanent, Full-time | 40 hours per week | Van, Tools & Training Provided Inverness and surrounding areas. Applicants must be based within the following postcode areas: IV1‑IV16 or IV30‑IV36.
Overview
The Trainee White Goods Engineer is a field‑based role delivering full City & Guilds Assured training in the North East of England. It is a long‑term career path where you will learn to repair and maintain household appliances and work across the Highlands, Skye, Strathspey and Moray.
What You Will Do
- Repair and maintain household appliances such as washing machines, tumble dryers, refrigerators, dishwashers and electric cookers.
- Visit customers’ homes to diagnose issues and carry out repairs safely and efficiently.
- Use a mechanical or electrical mindset to troubleshoot and solve problems on‑site.
- Record and manage job details using our in‑house engineer software.
- Follow guidance from your mentor while building your skills and confidence.
- Provide excellent customer service, explaining repairs clearly and professionally.
- Continuously develop your technical skills through structured training and on‑the‑job experience.
What We Offer You
- Salary: £26,500 – £27,000 per annum (depending on experience) with a pay review after training completion.
- City & Guilds Assured Training Programme.
- Purpose‑built training centre in the North East of England.
- Full training on major appliance types: washing machines, tumble dryers, refrigeration, dishwashers and electric cookers.
- Mentorship from experienced engineers to support your career journey.
- Van, tools, tablet, uniform and fuel card provided.
- 30 days annual leave (including 8 bank holidays).
- Discounts via company retail portal.
- Monthly cash prize draw and Costa gift card recognition scheme.
- Complimentary appliance cover for your own home.
What We’re Looking For
- Mechanical or electrical mindset – comfortable using hand tools and solving problems.
- Enthusiasm – motivated to power through challenges.
- Confidence – able to work alone in customers’ homes and provide great service.
- Communication skills – clear, friendly and professional with customers.
- Can‑do attitude – driven to learn and succeed.
- Full UK manual driving licence (no more than 6 penalty points).
- Van stock automatically replenished.
- Easy‑to‑use engineer software.
- No sales targets – focus purely on repairs.
- Ongoing specialist training and career progression.
Why Join Us?
Working as a White Goods Engineer – Field Based offers variety, challenges and job security in a growing industry. You’ll never be stuck behind a desk and you’ll always be learning.
Trainee White Goods Engineer - Highland Appliances Inverness [HIG002] employer: Hollybank Trustees Ltd
Highland Appliances is an exceptional employer that prioritises employee development through its City & Guilds Assured Training Programme, providing comprehensive training and mentorship from experienced engineers. With a supportive work culture that values customer service and technical skill enhancement, employees enjoy a rewarding career path in a dynamic field, alongside generous benefits such as 30 days annual leave, a company vehicle, and ongoing professional growth opportunities in the beautiful Highlands region.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee White Goods Engineer - Highland Appliances Inverness [HIG002]
✨Tip Number 1
Get to know the company! Research Highland Appliances and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to mechanical and electrical problem-solving. Use examples from your past experiences to demonstrate your skills and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee White Goods Engineer - Highland Appliances Inverness [HIG002]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee White Goods Engineer role. Highlight any mechanical or electrical experience you have, even if it's just a hobby. We want to see your enthusiasm for the field!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your can-do attitude and willingness to learn – we love that!
Show Off Your Communication Skills:Since you'll be working directly with customers, it's important to demonstrate your communication skills in your application. Use clear and friendly language, and maybe even share an example of a time you provided excellent customer service.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Familiarise yourself with common household appliances like washing machines and dishwashers. Understand their basic functions and common issues. This will help you impress during the interview by showing your genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, especially those involving mechanical or electrical issues. Highlighting your troubleshooting mindset will demonstrate that you're ready to take on the responsibilities of a Trainee White Goods Engineer.
✨Practice Your Communication
Since you'll be interacting with customers, practice explaining technical concepts in simple terms. Role-play with a friend or family member to ensure you can communicate clearly and professionally, which is key for providing excellent customer service.
✨Ask Insightful Questions
Prepare thoughtful questions about the training programme and career progression opportunities. This shows your enthusiasm for the role and helps you gauge if the company aligns with your career goals. Plus, it makes for a more engaging conversation!
