At a Glance
- Tasks: Lead and support the internal sales team to drive customer satisfaction and revenue growth.
- Company: Join Saepio, a leading UK cyber security specialist with a collaborative culture.
- Benefits: Enjoy competitive salary, health insurance, generous leave, and exciting social events.
- Other info: Great career growth opportunities and a positive company culture await you!
- Why this job: Make an impact in a fast-paced tech environment while developing your leadership skills.
- Qualifications: 4+ years in sales or customer-facing roles, with strong organisational and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
Location: Hybrid / High Wycombe
Job type: Permanent / Full-time
Sector and subsector: IT | Cybersecurity
Salary: Competitive salary
Hours: Full Time
Reporting To: Head of Revenue Operations
About Saepio
Cyber security isn’t an add-on to IT. It’s a specialist discipline. That’s why modern UK organisations separate the teams who run systems from those who protect them. And it’s why they choose Saepio. We’re one of the UK’s most recognised cyber specialists and an NCSC Assured Service Provider, working with over 1,000 organisations who trust us to help them:
- Cut through noise and see their real risk
- Align policy, people and technology into one coherent strategy
- Mature security operations without adding unnecessary complexity
- Build cyber resilience that stands up to real-world pressure
The Role
We are looking for an experienced and driven Internal Sales Team Lead to oversee and support our internal sales function, helping drive operational excellence, customer satisfaction, and revenue growth across the business. This role is ideal for someone with strong organisational and leadership skills who thrives in a fast-paced technology environment. You will be responsible for leading and developing the internal sales team, supporting account managers, improving internal processes, and ensuring the smooth delivery of customer and partner engagements. Working closely with Sales, Customer Success, Services, and Vendor Partners, you will play a key role in maintaining high service standards, supporting revenue growth, and driving team performance.
Responsibilities
- Lead, mentor, and support the Internal Sales team to ensure high performance and professional development
- Manage team workload, priorities, and day-to-day operational activities
- Work closely with Account Managers to ensure quotes are raised accurately and orders are processed efficiently
- Support the successful delivery of customer solutions to ensure value realisation and risk reduction
- Assist in maintaining high levels of customer satisfaction through service review meetings and proactive account support
- Collaborate with Account Managers on account strategies to strengthen customer relationships and identify growth opportunities
- Oversee administrative and operational support functions for the sales team
- Help facilitate seamless transitions from the sales process into customer success and service delivery teams
- Support contract renewals and identify upsell and cross-sell opportunities
- Build and maintain strong relationships within the partner and vendor community
- Ensure sales targets and operational KPIs are achieved across the internal sales function
- Manage deal registrations, pricing requests, and business justifications with vendor partners
- Monitor CRM accuracy and sales process compliance across the team
- Identify and implement process improvements to increase efficiency and scalability
- Produce regular reporting on team activity, pipeline support, and operational performance
- Support onboarding and training of new internal sales team members
Skills & Experience
- Minimum 4 years’ experience in an internal sales, sales support, or customer-facing commercial role
- Previous experience mentoring, coaching, or leading team members
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple priorities and work effectively under pressure
- Excellent communication and relationship-building skills
- Strong commercial awareness with a customer-first mindset
- Experience working with CRM systems and Microsoft Office Suite
- Ability to collaborate cross-functionally across sales, customer success, and technical teams
- Self-motivated with a proactive approach to problem-solving and process improvement
- Passion for learning, teamwork, and contributing to a positive company culture
- Experience within cybersecurity, managed services, or the wider IT channel
- Experience working with vendor partners and deal registration processes
- Understanding of renewals, quoting processes, and sales operations
What Success Looks Like
- High-performing and well-organised internal sales team
- Strong support provided to Account Managers and customers
- Improved operational efficiency and sales process consistency
- High customer satisfaction and retention
- Consistent achievement of team KPIs and revenue support targets
- Strong collaboration across internal departments and partner ecosystem
What do we offer?
- 25 days annual leave plus additional half days for a ‘Duvet morning’ and your birthday (FTE)
- BUPA Premium Health Insurance covering pre‑existing conditions
- Critical Illness Cover
- Royal London Pension Plan
- Strong learning and development culture to help you excel
- International incentive trips for high performers
- Fantastic social events e.g. Family Fun Day, Quarterly socials, Festive Party
- Quarterly company‑wide recognition events e.g. lunch at Michelin star restaurants
Please note: To be eligible for this role, you must have the right to work in the UK on a permanent basis (e.g., Indefinite Leave to Remain or UK/EU Settled Status). Unfortunately, we are unable to provide visa sponsorship at this time.
Internal Sales Co-Team Leader employer: Hollybank Trustees Ltd
Saepio is an exceptional employer that prioritises employee well-being and professional growth, offering a vibrant work culture in the heart of High Wycombe. With competitive benefits such as 25 days of annual leave, premium health insurance, and a strong focus on learning and development, employees are empowered to thrive in their roles while contributing to meaningful cybersecurity initiatives. The collaborative environment fosters teamwork and innovation, making it an ideal place for those looking to make a significant impact in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Co-Team Leader
✨Tip Number 1
Network like a pro! Reach out to current employees at Saepio on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching Saepio's recent projects and achievements in cybersecurity. Show us that you're genuinely interested and ready to contribute to our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Internal Sales Team Lead role. Highlight your leadership experience and how you can drive team performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team.
We think you need these skills to ace Internal Sales Co-Team Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership and organisational skills, as well as any relevant experience in sales or customer-facing roles.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Internal Sales Co-Team Leader role. Share specific examples of how you've led teams or improved processes in previous positions.
Showcase Your Passion for Cybersecurity:Since we're in the cybersecurity sector, it’s important to convey your interest in this field. Mention any relevant experience or knowledge you have about cybersecurity and how it relates to sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Cybersecurity Stuff
Make sure you brush up on the latest trends and challenges in cybersecurity. Saepio is all about cutting through the noise, so being able to discuss real risks and strategies will show that you're not just familiar with the industry but genuinely passionate about it.
✨Showcase Your Leadership Skills
As an Internal Sales Co-Team Leader, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you’ve driven performance and supported professional development.
✨Be Ready to Discuss Process Improvements
Saepio values operational excellence, so think about specific instances where you've identified inefficiencies and implemented changes. Be ready to share your thought process and the impact those improvements had on team performance or customer satisfaction.
✨Build Relationships, Even in the Interview
Since this role involves collaboration with various teams and partners, practice how you would build rapport with different stakeholders. Use the interview to showcase your excellent communication skills and your customer-first mindset, as these are crucial for success in this position.
