At a Glance
- Tasks: Lead enterprise accounts and drive revenue growth through strategic management and team leadership.
- Company: Join a multi-award winning tech company with a supportive and collaborative culture.
- Benefits: Enjoy 25-30 days holiday, private medical insurance, and a strong pension scheme.
- Other info: Great progression opportunities and a commitment to diversity and community impact.
- Why this job: Make a real impact in a dynamic environment while leading a high-performing team.
- Qualifications: Proven experience in enterprise portfolio management and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: Hybrid / Ilkley LS29 8FL, UK
Job type: Permanent / Full-time
Sector and subsector: Client Services | Account Management
Salary: Competitive salary
SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider. SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.
HOW WILL YOU MAKE A DIFFERENCE?
The Head of Enterprise & Partners owns the commercial performance and long-term value of the company’s most strategic customers and partners. Reporting to the C-suite, this senior commercial leadership role sets and executes the strategy for high-value enterprise and partner accounts, directly supporting the company’s £100m revenue ambition. The role leads a team of Account Directors and delivers results through them, driving renewals, retention (GRR) and expansion (NRR) across the portfolio. This role is expected to raise the standard of enterprise and partner management by building a more proactive, value-led and commercially disciplined model that improves growth, predictability and executive engagement.
VARIED DAY TO DAY RESPONSIBILITIES
- Commercial Ownership & Revenue
- Own GRR and NRR across the enterprise and partner portfolios
- Lead renewal strategy, pricing, negotiation and contract outcomes
- Drive expansion through structured upsell and cross-sell activity
- Ensure accurate forecasting and sufficient pipeline coverage
- Step into major deals where needed, without carrying a personal quota
- Act as executive commercial owner for key customers and partners
- Build strong C-suite and board-level relationships
- Lead executive engagement and commercial negotiations
- Own escalations, commercial risk and strategic interventions
- Define and embed account planning across all enterprise accounts
- Ensure every account has a clear growth plan, risk profile and action set
- Drive earlier pipeline creation and deeper stakeholder mapping
- Establish a disciplined cadence of QBRs, executive reviews and annual planning
- Leadership & Performance
- Lead and develop a high-performing team of Account Directors
- Drive accountability for retention, growth and expansion performance
- Build an outcome-focused, commercially strong team culture
- Work closely with Customer Success Support and Operations while retaining commercial ownership
- Build and lead forward-thinking teams that use AI and creative approaches to generate pipeline and deliver sustainable expansion growth
WHAT ARE WE LOOKING FOR IN A CANDIDATE?
- Proven experience leading enterprise portfolios
- Strong track record in retention and revenue growth
- Experience leading senior account management teams
- Strong commercial, negotiation and stakeholder management skills
- Credible and effective at C-suite level
- Demonstrated ability to lead teams through business change, driving evolution, resilience and performance in dynamic environments
WHAT IS LIFE LIKE AT SMARTSEARCH?
We are a multi-award winning Tech company with an aspirational mentality. Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fastest Growing Tech Companies by Northern Tech Awards 2024 as well as being named Technology Provider of the Year by Corporate Finance Awards 2024. We have been Great Place To Work Certified since 2022. There are excellent progression opportunities due to our growth and you will have personal development goals, regular feedback and support. We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives and support for local schools, we actively foster a positive impact on our community.
COMPANY BENEFITS
- 25 days holiday rising to 30 with each year of service
- Private Medical Insurance covering dental and optical
- Company pension scheme
- Life Assurance – 4x your annual salary
- 1 day paid volunteering per year
- Enhanced maternity / paternity offerings
- Employee Assistance Programme
- Cycle to work scheme
- Access to a gym
Head of Enterprise and Partners in Ilkley employer: Hollybank Trustees Ltd
SmartSearch is an exceptional employer, offering a dynamic and supportive work environment in Ilkley, where innovation meets collaboration. With a strong focus on employee growth, we provide excellent progression opportunities, comprehensive benefits, and a commitment to diversity and inclusion, making it a truly rewarding place to build your career. Join us as we drive forward our ambitious goals and make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Enterprise and Partners in Ilkley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of the team at SmartSearch.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Head of Enterprise and Partners. Highlight your achievements in retention and revenue growth, and be prepared to discuss how you can drive results for SmartSearch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our amazing team at SmartSearch. Let’s make this happen!
We think you need these skills to ace Head of Enterprise and Partners in Ilkley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Head of Enterprise and Partners. Highlight your experience in leading enterprise portfolios and driving revenue growth, as these are key aspects we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your commercial skills and how you’ve successfully managed senior account teams. We want to see your personality and passion for the role!
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve driven retention and expansion in previous roles. Numbers speak volumes, so include metrics where possible.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Numbers
As the Head of Enterprise and Partners, you'll need to demonstrate a strong grasp of revenue metrics like GRR and NRR. Be prepared to discuss how you've driven these figures in past roles, and have specific examples ready to showcase your impact on commercial performance.
✨Showcase Leadership Skills
This role involves leading a team of Account Directors, so it's crucial to highlight your leadership experience. Share stories that illustrate how you've developed high-performing teams, driven accountability, and fostered a commercially strong culture in previous positions.
✨Master the Art of Negotiation
Negotiation is key in this position, especially when it comes to contract outcomes and pricing strategies. Prepare to discuss your negotiation tactics and any successful deals you've closed, focusing on how you achieved win-win scenarios for both your company and clients.
✨Build Relationships with C-Suite
Since you'll be engaging with C-suite executives, it's important to convey your credibility at that level. Think of examples where you've successfully built relationships with senior stakeholders, and be ready to explain how you can leverage those connections to drive growth and retention.
