Customer Service Manager β€” Lead, Coach & Optimize Support in Horsham

Customer Service Manager β€” Lead, Coach & Optimize Support in Horsham

Horsham Full-Time No working from home possible
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Telecom Acquisitions in Horsham, West Sussex, is seeking a Customer Service Manager to lead our support teams on site. You’ll drive service excellence across Customer Care and Technical Support, mentor team leaders, and ensure high-quality customer interactions aligned with SLAs.

Join a growth-focused, customer-first environment where coaching, process improvements, and collaboration with the Commercial Director shape efficient operations and outstanding service delivery.

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Customer Service Manager β€” Lead, Coach & Optimize Support in Horsham employer: Hollybank Trustees Ltd

At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.

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Contact Details:

Hollybank Trustees Ltd Recruitment Team