At a Glance
- Tasks: Manage the administration of a care home and support the management team.
- Company: Join Careline Lifestyles, a family-run care provider with over 30 years of experience.
- Benefits: Enjoy a competitive salary, company pension, and on-site parking.
- Other info: Work in a supportive environment focused on quality care and personal growth.
- Why this job: Make a difference in residents' lives while developing your administrative skills.
- Qualifications: Minimum 2 years of administrative experience and strong communication skills.
The predicted salary is between 28700 - 30000 £ per year.
We are looking for an enthusiastic, passionate and caring Home Administrator to join our team at Deneside Court, Jarrow, South Shields. If this sounds like something you'd be interested in, apply now or send us a message if you'd like more information.
About us
Careline Lifestyles (UK) Limited is a specialist provider of residential and nursing care for adults with acquired, neurological conditions, mental health needs, learning, sensory and complex physical disabilities. We are family run and have been established for over 30 years. Careline Lifestyles (UK) Limited have an in-house team of dedicated professionals that supports people to live meaningful lives and reach their personal potential. We never compromise on the quality of our services, and our extended team includes trusted professionals, who all work hard to improve our residents' quality of life. Our homes have qualified, dedicated staff who help people to maintain the identity and dignity of our residents. Careline Lifestyles have a focus on our residents living life to the fullest.
About the role of a Care Home Administrator
- Responsible for the smooth running of the administration of the care home.
- Maintain accurate and complete financial records of the home in line with Company policies and procedures, using computer and manual systems.
- Process receipts of monies against resident’s accounts and maintain accurate records.
- Ensure continuity of payroll.
- Provide administrative / secretarial support to the Home Management Team.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to inquiries from clients and visitors and redirect inquiries in a friendly and efficient manner.
- Attend mandatory training courses, on or off site, as and when required.
- Maintain professional knowledge and competence.
- Ensure the security of the homes is maintained at all times.
- Promote safe working practices in the homes.
- Ensure that all information of confidential nature gained in the course of duty is not divulged to third parties.
- Adhere to all Company policies and procedures within the defined timescales.
What you need
- Previous administrative experience (2-year minimum).
- Good numerical and word processing skills.
- Knowledge / experience of Microsoft software.
- Good communication and organisational skills.
- Professional telephone manner.
- Genuine interest in working within a caring environment.
- Maintain confidentiality.
Shifts
- 40 hours per week (8-hour shift) Monday to Friday 8.30am - 5pm.
- Company pension.
- On-site parking.
- Referral programme.
Additional Experience
- Microsoft Word & Excel: 2 years (preferred).
- Finance: 1 year (preferred).
Care Home Administrator - Deneside Court in Hebburn employer: Hollybank Trustees Ltd
Careline Lifestyles is an exceptional employer, offering a supportive and family-oriented work environment at Deneside Court in Jarrow. With over 30 years of experience in providing high-quality care, we prioritise employee growth through ongoing training and development opportunities, while our commitment to maintaining the dignity and identity of our residents creates a fulfilling and meaningful workplace. Enjoy competitive pay, a company pension, and a referral programme, all within a culture that values compassion and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Care Home Administrator - Deneside Court in Hebburn
✨Tip Number 1
Get to know the company! Research Careline Lifestyles and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and care environments. Think about how your previous experience aligns with the responsibilities of a Care Home Administrator at Deneside Court.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Care Home Administrator - Deneside Court in Hebburn
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you genuinely care about making a difference in our residents' lives at Deneside Court.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in administration and any caring roles. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role at Deneside Court.
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Care Home Administrator inside out. Familiarise yourself with the responsibilities listed in the job description, especially around financial record-keeping and administrative support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Caring Side
Since this role is all about supporting residents and maintaining their dignity, be prepared to discuss your passion for working in a caring environment. Think of examples from your past experiences where you've demonstrated empathy and compassion, as this will resonate well with the interviewers.
✨Brush Up on Your Tech Skills
As you'll be using Microsoft software and office equipment, it’s a good idea to highlight your proficiency in these areas during the interview. If you have specific examples of how you've used Excel or Word in previous roles, share those to showcase your skills and reassure them that you can handle the technical aspects of the job.
✨Practice Professional Communication
A professional telephone manner is crucial for this role, so practice how you would respond to inquiries. You might even want to role-play common scenarios with a friend. This will help you feel more comfortable and ensure you come across as friendly and efficient during the actual interview.
