At a Glance
- Tasks: Coordinate weddings and events, ensuring a memorable experience for clients.
- Company: Join the award-winning Pavilions of Harrogate, set in stunning surroundings.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Other info: Dynamic role with flexible hours and a vibrant work environment.
- Why this job: Be at the heart of exciting events and create unforgettable moments.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Location: On site / Harrogate, UK
Job type: Permanent / Full-time
Sector and subsector: Sales | Event Sales
Salary: Competitive salary
About us
At Pavilions of Harrogate, every day brings something different. Set within 250 acres of the Great Yorkshire Showground, this award-winning venue hosts weddings, celebrations, conferences and special events in a beautiful and versatile setting. Alongside our sister venue, the Great Yorkshire Events Centre, we deliver amazing large-scale events with an experienced team, flexible spaces and a genuine passion for making each event special.
Purpose of the role
We’re looking for a Wedding and Events Sales Coordinator to join our energetic Sales Team. This is a brilliant opportunity for someone who is organised, confident with people and excited by the buzz of a busy events environment. You will be at the heart of the customer journey, from first enquiry and show-round to proposal, event details and to the handover to our events managers, helping clients create events and experiences to remember.
Key duties
- Work across our two exciting and well-known venues with a focus on increasing revenue at Pavilions of Harrogate.
- Be part of a friendly, supportive and passionate team.
- Help deliver weddings, celebrations, live events and more.
- Build strong relationships with clients and provide an excellent customer experience at every stage.
- Respond to enquiries promptly, accurately and professionally.
- Create tailored proposals with strong attention to detail.
- Prepare accurate, up-to-date function sheets and supporting documentation.
- Upsell confidently to enhance each event and increase value.
- Use energy, creativity and commercial awareness to attract new business and maximise opportunities.
Key responsibilities
- Arrange and deliver engaging client viewings and venue tours.
- Promote the venues at exhibitions, networking, awards and other industry events.
- Confidently present to clients and agents, showcasing what makes our venues special.
- Build and maintain strong relationships with clients, agents and internal stakeholders, to retain repeat business.
- Ensure all information is communicated to other departments including operations and catering team.
- Use the event diary and CRM proactively to manage leads, bookings and follow-up on sales activity.
- Coordinate client requirements and requests efficiently.
- Contribute to the delivery of the sales plan to increase bookings and revenue.
- Ensure invoices, orders and other documentation are accurate and produced on time.
- Keep all client records up to date and complete.
- Confidently make proactive and reactive sales calls.
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility. To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.
What we’re looking for
- Excellent verbal and written communication skills.
- Strong organisational skills with the ability to manage competing priorities.
- Excellent attention to detail and a high standard of accuracy.
- A warm, approachable, friendly and professional manner.
- Confidence using Microsoft Office and sales or CRM systems.
- A proactive, positive ‘can do’ attitude and willingness to learn.
- The ability to stay focused and calm in a fast-paced environment.
- A team-oriented approach with a passion for creating brilliant customer experiences.
- Previous experience in venue, hospitality, hotel sales or events is desirable.
General responsibilities
The Society is committed to achieving a high standard of Health and Safety in all its activities and the post holder will be expected to contribute to maintaining standards to ensure compliance with all appropriate legislation. To be an ambassador of the Society values.
Location: Pavilions of Harrogate / Great Yorkshire Event Centre
Department: Events Team
Working Pattern: 37.5 hours per week, 5 days of 7 (some evenings/ weekends)
Reporting to: Sales Manager
If you’re enthusiastic, sales-minded and passionate about delivering fantastic service, we’d love to hear from you.
Wedding and Events Sales Coordinator in Harrogate employer: Hollybank Trustees Ltd
At Pavilions of Harrogate, we pride ourselves on being an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. Located in the stunning Great Yorkshire Showground, our team enjoys a supportive environment with ample opportunities for professional growth and development, all while delivering unforgettable events that leave lasting memories for our clients. Join us to be part of a passionate team dedicated to excellence in event sales and customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding and Events Sales Coordinator in Harrogate
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Wedding and Events Sales Coordinator at Hollybank Trustees Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Hollybank Trustees Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Wedding and Events Sales Coordinator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Wedding and Events Sales Coordinator in Harrogate
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Hollybank Trustees Ltd:When writing your cover letter, make sure to tailor your message specifically for Hollybank Trustees Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Hollybank Trustees Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Hollybank Trustees Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Hollybank Trustees Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
