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- Tasks: Lead the front of house team and deliver exceptional customer service.
- Company: Renowned food and beverage establishment in Harrogate.
- Benefits: Permanent, full-time contract with a 40-hour work week.
- Why this job: Join a passionate team and showcase your love for Yorkshire produce.
- Qualifications: Strong people management skills and a passion for customer service.
- Other info: Fast-paced environment with opportunities to grow your career.
The predicted salary is between 24000 - 36000 £ per year.
A renowned food and beverage establishment in Harrogate is seeking a dedicated individual to lead the front of house team. This role involves delivering exceptional customer service and maintaining high food safety standards.
Candidates should be passionate about Yorkshire produce, possess strong people management skills, and thrive in a fast-paced environment.
The position offers a permanent, full-time contract with a 40-hour work week, operating days including weekends.
Front of House Lead – Café & Takeaway in Harrogate employer: Hollybank Trustees Ltd
Contact Detail:
Hollybank Trustees Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Lead – Café & Takeaway in Harrogate
✨Tip Number 1
Get to know the café and takeaway scene in Harrogate! Familiarise yourself with local produce and popular dishes. This will not only impress during interviews but also show your passion for the role.
✨Tip Number 2
Practice your people management skills! Role-play scenarios with friends or family where you handle customer complaints or lead a team. This will help you feel more confident when discussing your experience in interviews.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of specific examples where you went above and beyond for a customer. We want to hear those stories that highlight your dedication to exceptional service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Lead – Café & Takeaway in Harrogate
Some tips for your application 🫡
Show Your Passion for Yorkshire Produce: When writing your application, let us know why you love Yorkshire produce! Share any experiences or favourite dishes that highlight your enthusiasm for local ingredients. This will help us see your genuine interest in the role.
Highlight Your People Management Skills: Make sure to showcase your people management skills in your application. We want to know how you've successfully led teams in the past and how you handle challenges. Use specific examples to illustrate your leadership style!
Emphasise Customer Service Excellence: Since this role is all about delivering exceptional customer service, don’t forget to mention your experience in this area. Tell us about a time you went above and beyond for a customer – we love hearing those stories!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Menu Inside Out
Make sure you’re familiar with the café’s offerings, especially any Yorkshire produce they highlight. Being able to discuss the menu confidently will show your passion for the food and beverage industry.
✨Showcase Your People Skills
Prepare examples of how you've successfully managed a team in the past. Think about specific situations where you resolved conflicts or motivated your team, as this role is all about leading others.
✨Demonstrate Your Customer Service Savvy
Be ready to share stories that illustrate your commitment to exceptional customer service. Think of times when you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Prepare for Fast-Paced Scenarios
Since the role thrives in a fast-paced environment, consider discussing how you handle stress and multitasking. You might even want to role-play some common scenarios to show you can think on your feet.
