At a Glance
- Tasks: Repair domestic appliances and deliver exceptional customer service in East London.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repairs.
- Benefits: Earn a competitive salary, enjoy a company van, and access training opportunities.
- Other info: Enjoy up to 33 days annual leave and a £1,500 sign-on bonus.
- Why this job: Make a real impact while working for a carbon-neutral company committed to net-zero.
- Qualifications: Must have CCN1 & CKR1 certifications and experience in white goods repair.
The predicted salary is between 39000 - 43000 € per year.
Location: East London and Enfield & Surrounding Areas
Salary: £39,000 – £43,000 Basic + Uncapped Bonus (OTE up to £50,000)
Job Type: Full-Time, Permanent
Benefits: Company Van (with optional private use), Daily Parts Delivery, Tools, PPE, Tablet, Pension, Training & More — including a £1,500 sign-on bonus
About Pacifica
Pacifica is the UK’s largest provider of outsourced domestic appliance repairs, completing over 350,000 repairs a year. As a carbon-neutral business committed to net-zero by 2035, we’re proud to combine expert engineering with a strong environmental purpose.
Opportunity
We’re looking for a Gas-Qualified White Goods Engineer to join our field service team in East London. You’ll repair a range of domestic appliances including gas cookers, washing machines, dishwashers, refrigeration, and more — delivering high-quality repairs and exceptional customer service.
What You’ll Do
- Diagnose and repair domestic gas cooking appliances (CCN1 & CKR1 required)
- Diagnose & repair at least four of the following: washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
- Work efficiently on pre-planned routes with in-time parts delivery
- Ensure all work complies with company processes and health & safety standards
What You’ll Need
- Minimum 2 years’ experience in the white goods repair sector in a field-based capacity
- Valid CCN1 and CKR1 certifications are essential (LAU1 and LPG conversion are a bonus)
- Strong, up-to-date working knowledge in fault-finding and repair of at least four of the following: Gas cooking appliances (essential), washing machines, dishwashers, tumble dryers, electric ovens, and refrigeration
- Full UK manual driving licence (max 6 points)
- Customer-focused approach with clear communication skills
- Field service experience in white goods repair is essential
What You’ll Get
- Basic Salary: £39,000 – £43,000 (depending on skill set & experience)
- Salary includes £7,000 per annum London weighting for candidates living within the inner M25 area
- Uncapped Performance Bonus: OTE up to £50,000
- Company Van: Modern van with fuel card, Apple CarPlay, and private use
- Daily Parts Delivery: To a secure by-box location near your home
- Annual Leave: Up to 33 days (including bank holidays)
- Pension Scheme: With death-in-service benefit (3x salary)
- Training & Development with clear progression pathways
- Employee Perks: Free Multi-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Smart Job Management: Access to market-leading software to receive jobs, order parts, and plan your day with ease
Apply Now
Take your engineering career to the next level. Click Apply Now to join Pacifica and become part of a team that makes a difference every day — including access to a £1,500 sign-on bonus.
Gas Qualified White Goods Engineer – East London [PAS176] employer: Hollybank Trustees Ltd
Pacifica is an exceptional employer, offering a dynamic work environment for Gas Qualified White Goods Engineers in East London. With competitive salaries, uncapped bonuses, and a strong commitment to employee development, we provide our team with the tools and training necessary for success. Our focus on sustainability and community impact, combined with generous benefits like a company van and extensive annual leave, makes Pacifica a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Gas Qualified White Goods Engineer – East London [PAS176]
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your expertise in white goods repair can really set you apart from the competition.
✨Tip Number 3
Prepare for the interview by researching Pacifica and understanding their values. Be ready to discuss how your experience aligns with their commitment to quality repairs and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be in the loop for any updates or additional opportunities.
We think you need these skills to ace Gas Qualified White Goods Engineer – East London [PAS176]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in white goods repair and any relevant certifications like CCN1 and CKR1. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Gas Qualified White Goods Engineer role. Share specific examples of your past work and how you’ve delivered exceptional customer service.
Show Off Your Passion:Let your enthusiasm for engineering and commitment to high-quality repairs shine through in your application. We love candidates who are passionate about their work and care about making a difference!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around gas cooking appliances and the specific white goods mentioned in the job description. Be ready to discuss your experience with fault-finding and repairs, as well as any relevant certifications like CCN1 and CKR1.
✨Show Off Your Customer Service Skills
Pacifica values a customer-focused approach, so think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your communication skills and how you handle challenging situations while maintaining a positive attitude.
✨Plan Your Route
Since this role involves working efficiently on pre-planned routes, it’s a good idea to familiarise yourself with the East London area. Mentioning your understanding of local geography can show that you're proactive and ready to hit the ground running.
✨Ask Smart Questions
Prepare some thoughtful questions about the company’s commitment to being carbon-neutral and how they support their engineers. This shows your genuine interest in Pacifica's mission and values, which can set you apart from other candidates.
