At a Glance
- Tasks: Diagnose and repair commercial wash equipment while installing new systems.
- Company: TSG UK, a leader in engineering services with a focus on innovation.
- Benefits: Competitive salary, specialist training, and clear career progression.
- Other info: Inclusive workplace that values diverse perspectives and offers growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer operations.
- Qualifications: Interest in mechanics or engineering, strong customer service skills, and a valid UK driving license.
The predicted salary is between 28000 - 32000 € per year.
Location: On site / Bournemouth, UK
Job type: Permanent / Full-time
Sector and subsector: Operations | Engineering Services
Annual Salary range: from £28,000.00 to £32,000.00
Salary details: On target earnings, OTE
About the Role
As a result of our ongoing development, our Wash division is hiring two permanent Field Service Engineers to cover the South of England and South Coast. As a Field Service Engineer with TSG UK, you’ll play a vital role in keeping our customers’ commercial wash equipment operating at its very best. From diagnosing faults and carrying out repairs to installing brand-new systems, you’ll be the trusted expert our customers rely on to keep their operations running smoothly.
Responsibilities
- Diagnose faults and carry out repairs on commercial wash equipment.
- Install brand-new systems.
- Provide expert support to customers and maintain strong relationships.
- Work independently and as part of a team, proactively identifying opportunities for improvement.
Qualifications
- Strong technical awareness, with experience or interest in mechanics, electronics, or engineering.
- Foundational mechanical and/or electrical understanding.
- Proactive, dependable, confident working independently and as part of a team.
- Strong customer service orientation and pride in delivering outstanding service.
- Valid UK driving license.
Benefits
Specialist equipment training and ongoing opportunities to grow, with a clear career path in field service.
Commitment to Diversity, Equity and Inclusion
We are proud to be an equal opportunity employer. We are committed to treating all employees and applicants fairly, regardless of age, disability, gender, sexual orientation, pregnancy, race, religion, ethnicity, or marital status. We value the diverse perspectives that an inclusive workforce brings and encourage candidates from all backgrounds to apply and contribute to our mission.
Field Service Engineers employer: Hollybank Trustees Ltd
At TSG UK, we pride ourselves on being an excellent employer, offering our Field Service Engineers a dynamic work environment in Bournemouth, where innovation meets community. With a strong commitment to employee growth through specialist training and a clear career path, we foster a culture of collaboration and inclusivity, ensuring that every team member feels valued and empowered to excel. Join us to be part of a supportive team that not only values your technical skills but also prioritises your professional development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineers
✨Tip Number 1
Network like a pro! Reach out to people in the engineering sector, especially those who work in field service. A friendly chat can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your technical know-how during interviews. Bring examples of past projects or repairs you've done to showcase your expertise.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest in joining their team as a Field Service Engineer.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineers
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your technical skills and experience relevant to the role of a Field Service Engineer. We want to see how your background in mechanics, electronics, or engineering aligns with what we do at TSG UK.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your customer service orientation and how you’ve successfully worked independently or as part of a team. Let us know why you’re excited about joining our Wash division.
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you diagnosed faults or carried out repairs. We love seeing how you tackle challenges and improve processes, so share those stories with us!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanics and electronics. Be ready to discuss any relevant experience you've had, whether it's diagnosing faults or installing systems. This will show that you're not just interested in the role but also have the skills to back it up.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share examples of how you've provided outstanding service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will highlight your strong customer service orientation.
✨Demonstrate Team Spirit
Even though you'll be working independently, teamwork is still key. Be ready to talk about how you've collaborated with others in previous roles. Share specific instances where you identified opportunities for improvement as part of a team, showing that you can contribute positively to the work environment.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training opportunities available or how the company supports its engineers in their career growth. It shows that you're genuinely interested in the role and eager to learn more about the company culture.
