At a Glance
- Tasks: Support residents with diverse needs, enhancing their quality of life through compassionate care.
- Company: Durham Careline, a family-run specialist care provider dedicated to dignity and individuality.
- Benefits: Flexible hours, comprehensive training, career progression, and employee wellbeing support.
- Other info: Join a valued team focused on respect, inclusion, and personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: No experience needed; just bring your compassion and commitment to improving lives.
The predicted salary is between 13.04 - 13.04 £ per hour.
Location: On site / Evenwood, Bishop Auckland DL14, UK
Job Type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Healthcare Assistants
Hourly Fixed salary: £13.04
About the Role
Our residents live with a range of needs including mental health conditions, learning disabilities, acquired brain injuries, and physical disabilities. Many have experienced trauma, exclusion, or long periods of institutional care. Your role is to help change that narrative— to provide consistency, kindness, and skilled support that genuinely improves quality of life. This is a highly rewarding but demanding role, suited to people who want to make a real difference and who believe everyone deserves dignity, respect, and the opportunity to live a meaningful life.
Key Responsibilities
- Providing person‑centred support tailored to each individual’s needs.
- Supporting residents through distressed or challenging behaviour, using Positive Behaviour Support (PBS).
- Assisting with personal care, daily routines, and household tasks.
- Supporting residents with shopping, appointments, and community activities.
- Encouraging independence, choice, and skill development.
- Helping residents engage in positive experiences that enhance their wellbeing.
- Maintaining a safe, structured, and supportive environment for everyone.
This role is about seeing the person behind the behaviour and working as part of a strong, supportive team to help residents feel safe, valued, and understood.
What We’re Looking For
- Calm, patient, and emotionally resilient.
- Able to remain professional in the face of challenging behaviour.
- Compassionate, open‑minded, and non‑judgemental.
- Strong communicators with good listening skills.
- Reliable, positive, and committed to teamwork.
- Passionate about improving lives, not just providing care.
No previous experience is required, but desirable. Full training is provided through our Careline Academy, including behaviour support, de‑escalation, and safeguarding.
About Us
Durham Careline is a family‑run, specialist care provider supporting adults with complex and challenging needs, including acquired brain injuries, neurological conditions, mental health needs, learning disabilities, and physical disabilities. We believe in doing the best for our residents, even when it’s difficult. Our focus is on dignity, individuality, and real life outcomes— not just care, but support that helps people grow, reconnect, and live fuller lives. Our teams are highly valued, well‑trained, and supported to deliver exceptional care in environments built on respect and inclusion.
Benefits of Working for Durham Careline
- Flexible contracted hours to suit your lifestyle.
- Fully paid 7‑day induction programme through Careline Academy.
- Excellent career progression and training opportunities.
- 24‑hour employee assistance programme for wellbeing and support.
- Permanent and 0 hour contracts are available.
- Company pension scheme.
- Free onsite parking.
- Uniform provided.
We are committed to safeguarding and promoting the welfare of vulnerable people. An enhanced Disclosure and Barring Service (DBS) check will be required.
Support Worker - Bowes Court - Evenwood employer: Hollybank Trustees Ltd
Durham Careline is an exceptional employer dedicated to providing meaningful support to adults with complex needs in Evenwood, Bishop Auckland. With a strong focus on employee wellbeing, we offer flexible hours, comprehensive training through our Careline Academy, and excellent career progression opportunities, all within a supportive and inclusive work culture that values dignity and respect for both staff and residents.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Bowes Court - Evenwood
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Hollybank Trustees Ltd for the Support Worker - Bowes Court - Evenwood role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Support Worker - Bowes Court - Evenwood
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Hollybank Trustees Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Hollybank Trustees Ltd, and how you can make a difference!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Hollybank Trustees Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Hollybank Trustees Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Hollybank Trustees Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
