At a Glance
- Tasks: Coordinate patient bookings and ensure smooth experiences in a vital healthcare role.
- Company: Join Medinet, a leader in supporting the NHS with innovative healthcare solutions.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and a Blue Light Discount Card.
- Other info: Hybrid work model with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference in healthcare while working in a collaborative environment.
- Qualifications: Experience in patient booking preferred; healthcare background is a plus.
The predicted salary is between 24979 - 24979 £ per year.
Location: Hybrid / Derby DE22 3NE, UK
Job Type: Permanent / Full-time
Sector: Medical & Healthcare | Administration
Annual Fixed Salary: £24,979.00
Contract: Fixed term contract (3–6 months)
Hours: 37.5 hours per week (Mon-Fri)
Work Location: Hybrid: 3 days onsite, 2 remote
About Medinet: For over 15 years, Medinet has supported the NHS by providing elective care services, facilitating over 1 million patient treatments and helping more than 100 NHS organisations achieve optimal capacity.
Role Summary: As a Patient Booking Administrator, you will play a central role in non‑clinical functions, ensuring smooth patient experiences and contributing to the NHS waiting list relief.
- Checking referrals from acute service teams or GPs for patient suitability within Medinet clinical units.
- Contacting suitable patients to offer appointments in line with trust/health board policy, recording outcomes and escalating clinical queries to nursing staff.
- Logging and administering all patient contact in accordance with required processes.
- Preparing patient notes and historical health information in readiness for appointments, sometimes with short notice.
- Accurately reporting appointment outcomes to support follow‑up clinical activities and billing from Medinet to Trust/Health Board clients.
- Supporting audit activities, including checking historic patient outcome data and assisting with stock ordering of equipment and consumables.
- Engaging in continuous improvement of care by identifying operational and policy‑related changes.
Previous experience in patient appointment booking, ideally within the NHS. Respiratory experience preferred; medical or healthcare experience also considered.
What We Offer:
- Collaborative and innovative work environment.
- 25 days annual leave (pro‑rata).
- Opportunity to work for an organisation making a significant difference in healthcare.
- Blue Light Discount Card.
- Company pension scheme.
Safeguarding & Recruitment Statement: The organisation follows a Safer Recruitment process for all roles. Successful candidates will be subject to proportionate background, DBS, and reference checks as required. We welcome applications from anyone regardless of age, disability, gender, race, ethnicity, religion, or sexual orientation.
Endoscopy Bookings Coordinator employer: Hollybank Trustees Ltd
Medinet is an exceptional employer, offering a collaborative and innovative work environment that empowers employees to make a significant impact in healthcare. With a generous annual leave policy, a company pension scheme, and the unique advantage of a hybrid working model, staff can enjoy a balanced work-life while contributing to vital NHS services. The opportunity for professional growth and the chance to be part of a team dedicated to improving patient experiences make Medinet a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Endoscopy Bookings Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the medical and healthcare sector, especially those who work at Medinet or similar organisations. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for your interview by researching Medinet's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our mission to improve patient care.
✨Tip Number 3
Practice common interview questions related to patient booking and administration. We want to see how you handle real-life scenarios, so think about examples from your past experience that highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Endoscopy Bookings Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Endoscopy Bookings Coordinator role. Highlight any relevant experience in patient appointment booking or healthcare, and don’t forget to mention your skills that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a great fit. Keep it concise but engaging, and make sure to address how you can contribute to Medinet’s mission.
Showcase Your Attention to Detail:In a role like this, attention to detail is key. Make sure your application is free from typos and errors. Double-check everything before you hit send, as this reflects your ability to manage patient information accurately.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Medinet!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Endoscopy Bookings Coordinator. Familiarise yourself with the key tasks like checking referrals, contacting patients, and logging outcomes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
If you've got previous experience in patient appointment booking or within the NHS, be ready to discuss it! Prepare specific examples of how you've handled similar tasks, especially any challenges you faced and how you overcame them. This will demonstrate your capability and readiness for the job.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of some insightful questions to ask your interviewers. You might want to inquire about the team dynamics, the tools they use for patient management, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on articulating your thoughts clearly and concisely. Practising common interview questions related to healthcare administration can help ease your nerves and improve your delivery during the actual interview.
