At a Glance
- Tasks: Support users and maintain smooth IT operations in a fast-paced environment.
- Company: Join a dynamic team at a leading manufacturing site in Dungannon.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Other info: Be part of a collaborative team with exciting challenges and career advancement.
- Why this job: Make a real impact by ensuring seamless IT services and support.
- Qualifications: Experience in IT support and strong problem-solving skills required.
The predicted salary is between 31500 - 38500 £ per year.
Location: On site / Dungannon, UK
Job type: Permanent / Full-time
Sector and subsector: IT | Technical Support
Salary: Competitive salary
As the IT Technician, you will support site users across both factory and office environments while ensuring the smooth running of all IT services at the Dungannon Primal site. You will contribute to the development of the local IT function, with leadership and direction provided by the IT Team Leader.
The role involves:
- Responsible for maintaining the smooth running and operation of local IT Services and minimising production down time by use of preventative measures.
- Responsible for providing support of traceability systems and for factory floor based bespoke applications where appropriate, i.e. computerised product labelling systems.
- Responsible for the day-to-day support of IT Services and ensure that the site has in place a secure and resilient infrastructure.
- Support all IT hardware, software, and production-based systems within a very fast-paced and constantly changing environment.
- Management of Backup, Antivirus, Proxy, Monitoring and Patching.
- Contribute to developing and testing disaster recovery plans in line with business policy.
- Maintain a list of issues and ensure that they are managed and cleared in a timely manner using our internal management systems and processes.
- Commissioning of desktop and laptop hardware.
- Installing and testing operating systems and software applications as advised by the Central Support Team.
- Communicate with Central IT Team and other on-site department managers.
- Out of hours support.
Criteria:
The successful candidate will have proven experience within an IT support background, database technologies; i.e. MS SQL Server, be analytical with a technical skill and must be demonstrable through experience of introducing IT Services. You will be proactive, dynamic, motivational, collaborative and able to deliver results in a constantly changing environment. A team player with ability to be self-sufficient, you will possess strong planning and organisational skills along with the ability to be adaptable/flexible to changing business demands. Qualifications in ITIL are also preferred.
IT Technician in Dungannon employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Dungannon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Hollybank Trustees Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Hollybank Trustees Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Hollybank Trustees Ltd!
✨Direct Apply to Hollybank Trustees Ltd
Let's not forget to apply directly through the Hollybank Trustees Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in Dungannon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Hollybank Trustees Ltd.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Hollybank Trustees Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
