At a Glance
- Tasks: Lead daily operations, manage staff schedules, and ensure top-notch customer service.
- Company: Fast-growing security brand with a focus on leadership and teamwork.
- Benefits: Earn £15 per hour, enjoy career progression, and receive full training.
- Other info: Flexible hours with overtime opportunities and a smart uniform provided.
- Why this job: Join a dynamic team and make a real impact in the security sector.
- Qualifications: UK driving licence required; SIA licence preferred but training available.
The predicted salary is between 15 - 15 £ per hour.
Location: On site / Dumfries, UK
Job type: Permanent / Full-time
Sector and subsector: Security | General
Hourly Fixed salary: £15.00
This opportunity is a result of continued growth and success of our business, which is fast becoming one of the leading brands within our sector. This is an exciting opportunity for an individual with a flair for leadership and a commitment to processes and customer service.
What We Offer:
- Pay rate of £15 per hour (night shifts)
- 42 hours per week, with regular overtime opportunities.
- Full training of company systems and processes
- Smart uniform provided
- Career progression and personal development opportunities
Duties and Responsibilities:
- Manage and coordinate daily operations and staff scheduling
- Supervise and support front line operational teams
- Monitor patrol equipment and performance
- Manage time and attendance systems
- Respond to incidents including key holding and alarm activations
- Participate and advise in development of staff and strategic planning
- Monitor and oversee contingency planning of manpower
- Ensure compliance with Health & Safety procedures
- Collect, disseminate, and distribute to operational managers all information regarding operational issues, which require immediate attention. Expedite follow up action as required to resolve such problems
- Address and resolve customer and client queries professionally
- Liaise with internal teams to maintain accurate systems and data
- Ensure staff hours are managed in line with the European working time directive
Candidate Requirements:
- Full clean UK Driving licence essential
- Front line SIA licence Desirable however training can be provided to the right candidate
- A good understanding of Microsoft Office (Word, Excel, and Outlook)
- Flexible and reliable approach
- Strong interpersonal skills and an ability to collaborate at all levels
- Excellent written and verbal communication skills, in the English language
- Must be able to work as part of a team
Operations Controller in Dumfries employer: Hollybank Trustees Ltd
Join a dynamic and rapidly growing company in Dumfries, where your leadership skills will be valued and nurtured. We offer competitive pay, comprehensive training, and ample opportunities for career progression within a supportive work culture that prioritises teamwork and customer service excellence. With regular overtime options and a commitment to employee development, this is an ideal place for those seeking a meaningful and rewarding career in the security sector.
