At a Glance
- Tasks: Lead a dedicated team in delivering exceptional homecare services and ensure compliance with regulations.
- Company: Join a fast-growing care provider committed to person-centred care.
- Benefits: Enjoy 33 days annual leave, funding for Level 5 Leadership, and a supportive team environment.
- Other info: Dynamic role with clear development plans towards becoming a Registered Manager.
- Why this job: Take the next step in your leadership career and make a real difference in people's lives.
- Qualifications: Management experience in homecare and knowledge of CQC regulations required.
The predicted salary is between 60000 - 70000 £ per year.
Location: On site / Narrow St, London E14 8DP, UK
Job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Management / Senior Appointments
Salary: Negotiable salary - Details: 70000
Join a fast‑growing care provider and take the next step in your leadership career! Salary: Dependent upon experience. Office based: Monday to Friday 8:30am – 5:00pm.
Excelcare Homecare are looking for a motivated and forward‑thinking Deputy Manager to join our high‑quality Homecare service covering Tower Hamlets. This role is perfect for a strong leader who is passionate about person centred care and ready to take the next step to becoming a Registered Manager as we will offer a clear and structured development plan.
With the support of our existing and established team, you will have considerable experience and understanding of Homecare operations at management level with sound knowledge of CQC Regulations, legislation and a passion to deliver outstanding care to our service users every day.
About the Role
Our Homecare service is currently delivering approximately 6,500 hours of care per week and as the Deputy Manager you will be responsible for overseeing governance, quality, and compliance across the business.
Key Responsibilities
- In time, act as the CQC‑registered individual for the service, ensuring full compliance with all regulatory requirements.
- Establish strong, professional relationships with all stakeholders including service users, their families, local authority, hospitals, commissioning teams, district nurses, therapists and GPs.
- Lead on safeguarding, incidents, complaints, and quality assurance monitoring.
- Raising, reporting, responding and investigation of complaints, concerns and feedback received through the correct channels in line with company policies and procedures.
- Drive a culture of safe, effective, and person‑centred care across the service.
- Maintain oversight of audits, care standards, and ensure inspection readiness.
- Monitor service performance, identifying risks and implementing improvements.
- Ensure robust governance frameworks are embedded.
- Provide leadership and strategic direction to the wider management team.
- Report writing including governance and data updates.
Your Team
- A team of branch‑based Care Coordinators handling scheduling and capacity, carer availability management and package amendments.
- Community Care Coordinators responsible for consultations, spot checks, supervisions & appraisals and competency checks.
- Branch administrative support to manage all administration and compliance processes.
Benefits of Joining Us
- Funding for Level 5 Leadership & Management.
- 33 days Annual Leave (Including bank Holidays).
- Working with a well‑established and hard‑working team.
- DBS Certificate paid for by Excelcare.
- Contributory Pension Scheme.
- Annual Salary Review.
- Discretionary annual bonus.
- Team Appreciation Days and company events.
About You
- Proven experience at Management level within Homecare.
- Level 5 Diploma in Health & Social Care (or working towards).
- Strong working knowledge of CQC regulations, inspections, and quality frameworks.
- Demonstrated ability to lead large teams and services at scale.
- Confident in managing safeguarding, investigations and complaints.
- Strong leadership presence with the ability to influence and develop teams.
- Commercial awareness and understanding of service growth and sustainability.
Are you passionate when it comes to delivering exceptional care and support for the people we care for at home, with a drive for continued improvement and development? If so, then this could be the right fit for you. Please apply online today – we are waiting to hear from you.
Deputy Manager – Homecare Service employer: Hollybank Trustees Ltd
Excelcare Homecare is an exceptional employer, offering a supportive and dynamic work environment in the heart of London. With a strong focus on personal development, including funding for Level 5 Leadership & Management qualifications, employees benefit from a structured career progression path towards becoming a Registered Manager. The company fosters a culture of teamwork and appreciation, providing generous annual leave, a contributory pension scheme, and regular team events, making it an ideal place for those passionate about delivering high-quality care.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager – Homecare Service
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Hollybank Trustees Ltd for the Deputy Manager – Homecare Service role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Deputy Manager – Homecare Service
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Hollybank Trustees Ltd, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Hollybank Trustees Ltd, and how you can make a difference!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Hollybank Trustees Ltd.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Hollybank Trustees Ltd appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Hollybank Trustees Ltd supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
