Homeworker with designated office in Newton Abbot
36.25 hours per week
12 month fixed term contract
£26,325 per annum
We are looking for a Customer Enabling Advisor who has the resilience, empathy, calming nature and who is prepared to go the extra mile to resolve a problem, to come and join our busy team on a 12 month fixed term contract covering maternity leave.
You will be communicating with our customers using various digital methods (phone, email and occasionally SMS) about their properties. This may include repairs, property inspections, tenancy/estate management related queries, rent payments or updating personal information.
You will be required to attend the Newton Abbot office for monthly team meetings and training, so the successful candidate will need to have a manageable travelling distance to Newton Abbot. Full in-house training will be provided, we are looking for advisors who are passionate about delivering an excellent service to our customers.
Is this you?
- Ability to proficiently use Microsoft Outlook, Word and Excel
- Strong IT skills able to adapt and learn new software systems
- Experience working in a fast paced customer service environment
- Knowledge of GDPR and data protection
- Excellent communication skills with ability to confidently communicate effectively with people with different needs
The benefits of working for Westward include:
- A competitive annual salary of £26,325 per annum
- 26 days annual leave + Bank Holidays
- Work from home setup
- Employee Healthcare plan with retail discount scheme
- Company pension scheme with matched contributions up to 10% of salary
- £250 refer a friend scheme
- Colleague and Team Recognition Awards
- Training opportunities
We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our employees and communities we support.
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Customer Enabling Advisor employer: Hollybank Trustees Ltd
At Kingspan Light, Air + Water, we pride ourselves on fostering a collaborative and supportive work environment in Havant, where our Data Centre Customer Service Specialists play a crucial role in delivering exceptional service to our customers. We offer comprehensive training and development opportunities, ensuring that our employees grow alongside the company while enjoying a culture that values teamwork and innovation. With a focus on employee well-being and a commitment to sustainability, working with us means being part of a forward-thinking organisation that truly cares about its people and the planet.
