At a Glance
- Tasks: Lead a compassionate team to deliver exceptional community care and support service users.
- Company: Connected Health, transforming homecare across Northern Ireland and Ireland.
- Benefits: Competitive salary, KPI bonuses, free uniform, and local business discounts.
- Other info: Join a diverse team committed to equality and professional development.
- Why this job: Make a real difference in people's lives while growing your career in healthcare.
- Qualifications: 3+ years in domiciliary care, team leadership experience, and a valid UK driving licence.
The predicted salary is between 30000 - 32000 £ per year.
Location: On site / Whiteabbey, Newtownabbey BT37 9RT, UK.
Job type: Permanent / Full-time.
Sector and subsector: Medical & Healthcare | Management / Senior Appointments.
Annual Salary range: from £30,000.00 to £32,000.00.
Join Our Team as a Community Care Manager in Whiteabbey. You will play a key role in shaping exceptional care within the community, supporting both our service users and the care teams who deliver life-changing support every day. You will lead with compassion, empower your team to succeed, and help us continuously improve the way we care.
Why Choose Connected Health
- Bonus: Up to £2000 a year KPI Bonus
- Recognition & Rewards: Employee of the Month, Quarter, and Year awards
- Career Growth: Ongoing training and professional development opportunities
- Extra Benefits: Free Access NI, Free uniform, Cycle to Work scheme, Bluelight Card, wellbeing package, and local business discounts
Key responsibilities and duties
- Maintain a solid relationship with the coordinator, working together on development and growth in the assigned area.
- Work towards business growth targets and KPI’s.
- Accountable for the provision of on-call telephone services in your area Monday to Sunday, ensuring effective management.
- Direct line management of area-specific Care Team, including weekly workload, annual leave, staff sickness, staff supervisions and spot checks, team meetings, staff appraisals and disciplinaries.
- Follow internal company process and procedure, liaising with the Finance and HR Team.
- Ensure regular communication on a team and individual basis.
- Manage the 12-week induction of new starters for designated area as well as supervision and appraisals.
- Manage and attend client reviews as required.
- Deal directly with Care Managers and Health Trusts as required.
- Manage the onboarding of new clients.
- Provide emergency care assistant cover as required.
- Report safeguarding / client issues to the direct Line Manager when required.
- Communicate and participate effectively with the Quality and Compliance team re: NISCC and Incident Management.
- Ensure quality of service provision and liaise with the Quality Monitoring Officer as required.
- Accountable for the quality and maintenance of Client care folders on a monthly basis, ensuring all details are up-to-date and that daily records are collected and filed monthly.
- Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
What we are looking for
- 3+ years’ experience in domiciliary care
- Full, valid UK driving licence and appropriate insurance for your vehicle for business purposes
- Experience Leading a team
- Previous experience creating rotas
- Using your initiative to make the lives of our service users better
- Think creatively to solve problems and overcome obstacles
- Be flexible and able to work in the community to cover sickness if needed
- Positive & Engaging
- Ability to build great working relationships
- Punctual & Reliable
- Committed to the health and social care career path
- Great at planning and organising their own workload
About us
At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Northern Ireland and Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. Our mission is to continually attract, recruit, and develop the finest homecare team.
Connected Health is an equal opportunities employer and is committed to promoting equality of opportunity, good relations, respect for diversity and inclusion in the workplace and the delivery of its services to clients. It is also committed to ensuring that the talents and resources of all its employees are utilised to the full. Connected Health welcomes applications for all job roles from members of all communities.
Community Care Manager employer: Hollybank Trustees Ltd
At Connected Health, we pride ourselves on being an exceptional employer in the heart of Whiteabbey, where our Community Care Managers play a vital role in enhancing the lives of our service users. With a strong focus on employee growth through ongoing training and professional development, alongside a supportive work culture that celebrates achievements and fosters teamwork, we offer a rewarding environment for those passionate about making a difference in healthcare. Our comprehensive benefits package, including KPI bonuses and local business discounts, ensures that our team feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Community Care Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who might know about openings for Community Care Managers. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Connected Health, they value compassion and teamwork, so think of examples from your experience that showcase these qualities. Show them you’re the perfect fit!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Connected Health family. Let’s get you that Community Care Manager role!
We think you need these skills to ace Community Care Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Community Care Manager role. Highlight your experience in domiciliary care and leadership skills, as these are key to what we’re looking for.
Showcase Your Passion:Let us see your enthusiasm for transforming homecare! Share specific examples of how you've made a difference in your previous roles, especially in supporting service users and leading teams.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Community Care Manager inside out. Familiarise yourself with the key responsibilities and how they align with your experience. This will help you confidently discuss how you can contribute to the team.
✨Showcase Your Leadership Skills
As a Community Care Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to empower others and foster a positive working environment.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've creatively solved problems in a care setting. Be ready to share these stories during the interview, as they will showcase your initiative and ability to think on your feet, which is crucial for this role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
