At a Glance
- Tasks: Diagnose and repair domestic appliances in customers' homes using cutting-edge software.
- Company: Join Pacifica, the UK's largest provider of domestic appliance repair services.
- Benefits: Earn up to £50,000 with a competitive salary, bonus, and modern van.
- Other info: Enjoy ongoing training, flexible hours, and a supportive team environment.
- Why this job: Make a real difference by keeping households running sustainably.
- Qualifications: 2+ years in white goods repair and knowledge of major appliances required.
The predicted salary is between 27000 - 36000 € per year.
White Goods Engineer – Field Based – Essex CM/RM/SS/IG postcode area | Up to £50,000 OTE £1,500 Sign‑On Bonus | Van, Bonus & Much More
Location: CM, RM, SS or IG postcode areas
Job Type: Full‑Time, Permanent
Salary: £27,000 – £36,000 per annum basic (depending on skill set and experience) + uncapped bonus (OTE up to £50,000+)
Bonus: £1,500 sign‑on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers’ homes. Covering the CM/RM/SS/IG postcode areas, you’ll use your expertise and product knowledge to deliver professional, high‑quality repairs, supported by our regional field service teams who work both independently and together to repair our customers’ appliances and deliver service excellence every day.
What You’ll Do
- Diagnose and repair at least four of the core domestic appliance types in customers’ homes
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica’s high standards in professionalism, reliability and safety
What You’ll Need
- Minimum 2 years’ experience in the white goods repair sector in a field‑based capacity
- Up‑to‑date working knowledge in fault diagnosis and repair of at least four of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
What You’ll Get
- Competitive basic salary: £27,000 – £36,000 (based on experience & skill set)
- Uncapped performance bonus – OTE up to £50,000+
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer‑led and City & Guilds Assured courses providing additional product upskilling if required
- Up to 33 days’ holiday including bank holidays
- Company pension and Death in Service benefit (3× salary)
- Employee Perks: Free Multi‑Appliance Protection for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by‑box near your home
- Monday to Friday working hours (approx. 9 am–5 pm) with pre‑planned routes
- Market‑leading job management software
About Pacifica
Founded in 2003, Pacifica is the UK’s largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose: To keep households running while protecting the environment.
Our Vision: To care for our customers’ appliances for a more sustainable world.
At Pacifica, you're not just an engineer — you're a trusted professional and a valued part of our national team. We work with a small selection of the world’s leading manufacturers, including: Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
White Goods Engineer - Essex [PAS175] in Chelmsford employer: Hollybank Trustees Ltd
Pacifica is an exceptional employer for White Goods Engineers, offering a competitive salary and uncapped bonuses that can lead to earnings of up to £50,000. With a strong focus on employee development through ongoing training and a supportive work culture, you will thrive in a role that values professionalism and quality service. Enjoy the benefits of a modern company van, generous holiday allowance, and unique perks like free appliance protection, all while working in a dynamic field-based environment across Essex.
StudySmarter Expert Advice🤫
We think this is how you could land White Goods Engineer - Essex [PAS175] in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your contacts in the white goods industry and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, try to gain some practical experience with the appliances you'll be working on. Whether it's volunteering or doing side gigs, showing that you can diagnose and repair these machines will make you stand out.
✨Tip Number 3
Ace the interview! Prepare for common questions related to fault diagnosis and repairs. Be ready to share specific examples of your past work and how you’ve tackled challenges in the field. Confidence is key!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining Pacifica. Make sure to highlight your relevant experience and why you’re passionate about keeping households running smoothly.
We think you need these skills to ace White Goods Engineer - Essex [PAS175] in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the White Goods Engineer role. Highlight your experience with domestic appliances and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about working with white goods and how you can contribute to our team at Pacifica. Keep it friendly and professional, just like us!
Show Off Your Problem-Solving Skills:In your application, don’t forget to mention specific examples of how you've diagnosed and repaired appliances in the past. We love seeing how you tackle challenges and deliver great service to customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Appliances
Make sure you brush up on your knowledge of the core domestic appliances mentioned in the job description. Be ready to discuss your experience with washing machines, dishwashers, and other white goods. Highlight specific repairs you've done and any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've diagnosed and repaired faults in appliances. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to think critically and solve problems effectively.
✨Familiarise Yourself with the Company
Research Pacifica and understand their values, mission, and the services they provide. Knowing about their commitment to sustainability and customer care will help you align your answers with their company culture during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could include inquiries about ongoing training opportunities or how the team collaborates on repairs. It shows your genuine interest in the role and helps you assess if the company is the right fit for you.
