At a Glance
- Tasks: Support IT operations and enhance cyber security in a dynamic manufacturing environment.
- Company: Join A B Graphic International, a leader in innovative label and packaging solutions.
- Benefits: Competitive salary and the chance to work with cutting-edge technology.
- Other info: Onsite role with excellent opportunities for career growth and development.
- Why this job: Make a real impact while developing your IT skills in a collaborative team.
- Qualifications: Experience in 2nd line IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 € per year.
A B Graphic International Ltd (ABG) is a global leader in innovative label and packaging solutions. With over 450 experts worldwide, we deliver cutting-edge print finishing technology to customers across the globe. Our values shape everything we do, and we are committed to building a diverse and inclusive workplace where everyone can perform at their best.
We are seeking an experienced and practical Interim IT Support Specialist to support day-to-day IT operations onsite at our Carnaby and Kelleythorpe sites in East Yorkshire. Due to the requirements of the role we are unable to consider fully remote candidates or anyone who cannot commit to being present on site five days a week.
Working closely with the IT team, you will be instrumental in maintaining and supporting core infrastructure and end-user services, ensuring systems remain secure, reliable and performant. You will provide primarily 2nd line support, with occasional involvement in more advanced technical issues as required, and will also contribute to project delivery and ongoing system improvements, including aspects of cyber security.
The role will involve administering Microsoft 365 services, supporting on-premise Active Directory, and working across a hybrid environment. You will occasionally assist in responding to cyber security alerts and supporting vulnerability management activities, as part of broader IT operations.
In addition, you will collaborate with internal stakeholders and third-party providers, supporting users across both office and shop-floor environments within a manufacturing setting. This is an excellent opportunity for someone who enjoys a varied, onsite role combining operational IT support and project delivery.
You will have solid experience in 2nd line IT support, with the ability to troubleshoot and resolve a broad spectrum of technical issues across infrastructure and end-user environments. As a confident and approachable communicator, you will be comfortable supporting colleagues at all levels and collaborating with both internal teams and external partners.
You will bring a proactive and security conscious approach, with hands-on experience responding to incidents and addressing vulnerabilities in a practical, operational setting. Strong organisational skills and attention to detail will enable you to manage competing priorities effectively.
- Proven 2nd line IT support experience within a business or manufacturing setting
- Strong troubleshooting skills across infrastructure and end-user devices
- Excellent communication skills, supporting users at all levels
- Experience working collaboratively with internal teams and third-party providers
- Hands-on experience with Microsoft 365 administration
- Familiarity with VMware ESXi and vCenter
- Exposure to cyber security practices, including incident response and vulnerability management
- Exposure to Mimecast email security or 365 Defender email security advantageous
- Experience with Microsoft 365, Active Directory and hybrid environments is essential, and exposure to security tooling and project delivery would be highly advantageous
ABG is committed to encouraging equality, diversity and inclusion among our workforce, and we welcome applications from everyone who meets the criteria.
IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract in Carnaby employer: Hollybank Trustees Ltd
A B Graphic International Ltd is an exceptional employer, offering a dynamic work environment in the heart of Bridlington, where innovation meets collaboration. With a strong commitment to diversity and inclusion, employees benefit from a supportive culture that fosters professional growth and development, alongside competitive salaries and hands-on experience in cutting-edge IT and cyber security practices. Join us to be part of a global leader in label and packaging solutions, where your contributions directly impact our success and the satisfaction of our clients.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract in Carnaby
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at A B Graphic International. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of Microsoft 365 and cyber security practices. We recommend doing some mock interviews with friends or using online platforms to get comfortable with common questions.
✨Tip Number 3
Show your passion for IT support! During interviews, share specific examples of how you’ve tackled technical challenges in the past. This will demonstrate your hands-on experience and problem-solving skills, which are crucial for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at A B Graphic International.
We think you need these skills to ace IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract in Carnaby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of IT Support & Cyber Security Engineer. Highlight your 2nd line support experience and any relevant skills in Microsoft 365, Active Directory, and cyber security practices. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Be sure to mention your hands-on experience with troubleshooting and supporting users at all levels, as that’s key for us.
Showcase Your Communication Skills:Since you'll be collaborating with various teams and stakeholders, it's important to demonstrate your communication skills. In your application, give examples of how you've effectively supported colleagues or worked with third-party providers in the past. We love a good team player!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at A B Graphic International!
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd line IT support skills, especially around Microsoft 365 and Active Directory. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you're not just familiar with the tech, but that you can handle real-world issues.
✨Show Off Your Communication Skills
Since you'll be supporting users at all levels, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical colleagues or stakeholders. This will demonstrate your ability to collaborate effectively within a diverse team.
✨Be Cyber Security Savvy
Familiarise yourself with basic cyber security practices, especially incident response and vulnerability management. Prepare to discuss any relevant experiences you have, as this role involves responding to cyber alerts. Showing that you’re proactive about security will definitely impress them.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a sudden system failure or a cyber security alert. Think through your past experiences and be ready to explain your thought process and actions. This will help them see how you approach problem-solving in a practical setting.
