At a Glance
- Tasks: Manage calls, monitor CCTV, and provide on-site security across Carlisle.
- Company: Join Northern Security Limited, a leader in the security sector.
- Benefits: Earn up to £14.50 per hour, with overtime and holiday pay.
- Other info: Enjoy guaranteed hours, comprehensive training, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real difference in community safety.
- Qualifications: SIA Licence required; must be over 25 with a valid UK driving licence.
The predicted salary is between 14.5 - 14.5 £ per hour.
Location: On site / Carlisle, UK
Job type: Permanent / Full-time
Sector and subsector: Security | General
Hourly Salary range: from £14.00 to £14.50
Salary details: Depending on role
Location: Carlisle Office (with regional mobile duties)
Pay Rate: Up to £14.50 per hour + Double time on Bank Holidays (Overtime available)
Hours: Full-Time Contract (Average 40 hours per week – covering days, nights, and weekends)
About the Role
Are you a reliable, proactive, and organised individual looking for a dynamic, full-time career in security? We are seeking a versatile professional to fill a unique dual-role within our operations. This position offers the best of both worlds, combining critical out-of-hours administration in our Carlisle Control Room with active field duties as a Mobile Security & Response Officer. Acting as the vital relief link for both teams, you will play a key role in keeping our clients, properties, and security officers safe across Carlisle and the wider North England region. Our team is the heart of everything we do. We believe in treating our people well, supporting their growth, and providing regular, reliable shift patterns with guaranteed hours provided well in advance.
Key Responsibilities
- Control Room Operations & Administration
- Manage all incoming calls, prioritising and responding according to company procedures and industry requirements.
- Monitor CCTV systems and maintain accurate digital logs/reports of all incidents and occurrences.
- Conduct employee welfare calls and actively manage/resolve "dropped shifts" and short-notice absence cover.
- Act as the central communication hub, liaising directly with and dispatching our mobile response units.
- Mobile Security & Response
- Provide a professional, highly visible on-site security presence to deter criminal activity, theft, and antisocial behaviour.
- Conduct internal and external site patrols, as well as scheduled property openings and lock-ups.
- Respond promptly to alarm activations and emergency call-outs.
- Safely operate a company-provided vehicle to navigate Carlisle and surrounding areas.
Requirements & Qualifications
- SIA Licence is strictly essential.
- Driving Requirements: Must be over the age of 25 with a Full UK Driving Licence held for a minimum of 2 years (for fleet insurance purposes).
- Vetting: Able to provide a 5-year checkable work/education history to complete standard BS7858 vetting and screening.
- Flexibility: Fully flexible and dependable to work a varied shift pattern including days, nights, and weekends.
Skills & Personal Attributes:
- A natural problem solver who can multitask, stay calm under pressure, and make independent decisions.
- Excellent written and verbal communication skills, including a polite and professional telephone manner.
- Strong IT literacy and administration skills with a high attention to detail.
- Smart, presentable, approachable, and vigilant.
Guaranteed Hours: Regular, reliable shift patterns with optional overtime.
Vehicle Provided: Company vehicle supplied for all mobile duties.
Time Off: 28 days holiday (pro rata for part time hours).
Financial Perks: Company contributory pension scheme & Long Service Award scheme.
Support: Full comprehensive training provided + Full uniform issued.
Mobile Response and Control Room Operator in Carlisle employer: Hollybank Trustees Ltd
Northern Security Limited is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to providing regular, reliable shift patterns and guaranteed hours, our team enjoys a supportive work culture that fosters growth and offers comprehensive training. Located in Carlisle, we provide unique opportunities for career advancement in a dynamic security environment, alongside competitive pay rates and financial perks such as a contributory pension scheme and generous holiday allowance.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Response and Control Room Operator in Carlisle
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Mobile Response and Control Room Operator. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Hollybank Trustees Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Mobile Response and Control Room Operator candidates.
✨Directly Apply to Hollybank Trustees Ltd
Don’t forget to apply for the Mobile Response and Control Room Operator role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Hollybank Trustees Ltd.
We think you need these skills to ace Mobile Response and Control Room Operator in Carlisle
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Hollybank Trustees Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Hollybank Trustees Ltd.
How to prepare for a job interview at Hollybank Trustees Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Hollybank Trustees Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Hollybank Trustees Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Hollybank Trustees Ltd.
